Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.
We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.
We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!
Pay at BrokerLink is about much more than just salary.
- Flexible work arrangements
- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more
- Share plan & other savings
Salary range (but not limited to):
64,100 - 78,300Incentive plan
Annual bonus: 7.5% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.
Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
We’re looking for an IT Technical Advisor I to join our growing team!
What you’ll do here:
Support day‑to‑day network operations across LAN, WAN, wireless, and firewall environments under guidance from senior Network Analysts
Perform basic network troubleshooting and incident support using established tools, procedures, and escalation paths
Assist with routine network tasks such as switch port changes, wireless troubleshooting, and basic firewall rule reviews
Monitor network alerts and health dashboards, escalating issues as required
Support branch connectivity activities, including learning ISP circuit tracking, outages, and redundancy concepts
Follow existing network documentation, diagrams, standards, and change management processes
Learn and adhere to security, operational, and compliance standards while developing technical capability
What you bring to the table:
Foundational understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
Basic awareness of LAN switching, WAN concepts, wireless networking, and firewall/security principles
Willingness to learn enterprise networking environments and work under structured guidance
Education in Information Technology, Computer Networking, or a related field, or equivalent entry‑level experience (internship, co‑op, lab work)
Strong attention to detail and ability to follow documented procedures and standards
Clear, professional communication skills and ability to provide status updates
Team‑oriented mindset with a strong sense of accountability and integrity
Comfort adapting to new tools, processes, and ways of working
#LI-Hybrid
This role is a new member of our growing team.
We are an equal opportunity employer
BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.
BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.
Discover more about BrokerLink! Visit our new dedicated Webpage.
Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!