About Us: 

Simon Wiesenthal Center (SWC) is a global Jewish human rights organization that confronts antisemitism and hate, defends the safety of Israel and Jews worldwide, and teaches the lessons of the Holocaust through awareness, advocacy, justice, education, and its Museums of Tolerance. With a constituency of over 400,000 member families since its founding in 1977, the SWC has an international footprint through its Museums of Tolerance, Moriah Films, and the Digital Terrorism + Hate Project.  

  

Headquartered in Los Angeles, it maintains operations in New York, Chicago, Miami, Toronto, Paris, Berlin, Jerusalem, and Buenos Aires. It is an accredited Non-Governmental Organization (NGO) at the United Nations, UNESCO, the Organization of American States, the Latin American Parliament, and the Council of Europe and maintains relationships with the highest levels of governments throughout the world.  

  

In 1993, the Center opened the Museum of Tolerance in Los Angeles to worldwide acclaim. The Museum has served as the Center’s flagship educational arm, challenging visitors to confront bigotry and racism, and to understand the Holocaust in both historical and contemporary contexts. In addition, the Center developed Moriah Media to produce theatrical documentaries to educate global audiences. Moriah has produced 17 documentaries to date, two of which have received the Academy Award for best feature documentary, The Long Way Home and Genocide. 

 

 

About the Position: 

The Director of Facilities is responsible for the strategic and day-to-day management of all facilities operations for both the Museum of Tolerance and the Simon Wiesenthal Center headquarters. This role ensures the safe, reliable, and efficient operation of all building systems while maintaining an exceptional environment for visitors, staff and tenants. The Director of Facilities works closely with senior leadership, museum management, architects, consultants, and contractors to support the museum’s mission through best-in-class facilities management. 

 

Position reports to the Vice President of Operations and is based in Los Angeles, CA. 

 

 

Key Responsibilities:

Facilities Operations & Maintenance 

• Oversee the day-to-day operation, maintenance, and performance of all building utility systems, including, but not limited to, HVAC, fire/life safety systems, mechanical systems, lighting control systems, elevators, plumbing, kitchen equipment, and related infrastructure. 


• Ensure all facilities operate safely, reliably, and in compliance with applicable codes, regulations, and industry best practices. 


• Oversee general maintenance and repair of museum and headquarters buildings, including landscaping, exterior areas, and overall building upkeep. 


• Maintain public spaces, exhibit floors, offices, and staff common areas to museum-quality standards. 


• Prepare annual budget for building operations and services. Update periodically as needed. 


• Review all vendor relationships and put out for RFP for service contracts on a regular routine basis.  


• Look for areas of consolidation for various vendor agreements and seek volume discounts. 

 

Visitor, Staff & Tenant Experience 

• Partner with museum leadership and senior leadership to create and maintain a clean, safe, and welcoming environment for visitors, staff, and tenants. 


• Coordinate with tenants on maintenance and repair needs in accordance with lease obligations and service level agreements. 

 

Capital Projects & Exhibitions 

• Coordinate with architects, engineers, consultants, and contractors in how they plan, design, and execute new exhibits, renovations, capital improvements, and tenant improvement projects to insure proper integration into our facilities 


• Provide facilities support during all phases of projects, from planning and budgeting through construction and closeout. 


• Minimize operational disruption during construction and exhibition installations. 

 

Emergency Preparedness & Risk Management 

• Maintain responsibility for the ongoing review, update, testing, and implementation of the organization’s emergency preparedness and disaster response plans. 


• In partnership with Director of Security, ensure readiness for emergencies including fire, power outages, severe weather, and other facility-related incidents. 


• Review all insurance programs to make sure all safeguards are in place and assets are properly protected. 

 

Team Leadership 

• Supervise and develop the in-house engineering and maintenance function. 


• Oversee outsourced janitorial and facilities-related service providers to ensure performance standards are met. 


• Foster a culture of safety, accountability, and continuous improvement within the facilities team. 

 

Vendor & Contract Management 

• Manage all facility-related vendor relationships, including the development and maintenance of a preferred vendor list. 


• Ensure vendor compliance with insurance, licensing, and contractual requirements. 


• Negotiate and manage service contracts to achieve high-quality service and cost efficiency.