SUMMARY: This position is responsible for the implementation, delivery, evaluation, and advancement of Goodwill’s childcare and family services. This position oversees the daily operations of Goodwill’s childcare center, ensuring regulatory compliance, program excellence, family engagement, and staff development. The Director provides both leadership and operational management to strengthen families and maintain high-quality childcare services.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include, but are not limited to the following as other duties may be assigned:
- Promotes the general goals and objectives of the Heart of Texas Goodwill Industries.
- Create, implement, and provide continuous quality improvements for Goodwill’s Family Services.
- Ensure compliance with all state and federal childcare regulations, including maintaining licensure with the Texas Health and Human Services Commission.
- Establish and maintain policies, procedures, and systems that ensure safety, efficiency, and compliance.
- Oversee financial operations including budgeting, enrollment, supply management, and accurate recordkeeping.
- Create and manage staff schedules to ensure appropriate ratios, teamwork, and operational efficiency.
- Recruit, hire, train, mentor, and evaluate staff to maintain a skilled and mission-driven team.
- Provide guidance on classroom practices, curriculum implementation, behavior management and family engagement strategies.
- Maintains accountability of inventory of supplies and materials essential to the operation of the program and follows proper procedures for new acquisitions and purchases.
- Develop strong partnerships with parents, community agencies, and local organizations to support enrollment and outreach.
- Plan and coordinate the annual program calendar with educational, social, and family-focused activities.
- Maintain effective communication with staff, families, and stakeholders through multiple channels.
- Stay current on best practices in childcare, early childhood education, and family strengthening services through professional development.
- Ensure confidentiality, professionalism, and child safety in all areas of responsibility.
- Contribute to fundraising, community relations, and long-term program planning.
- Other duties as assigned.
Leadership Competencies:
Leadership Competency | Team, Departmental, Corporate Leader |
OUR TEAM | |
Emotional Maturity and Respect | Manages personal emotions to gain staff confidence by impartially resolving issues. Consistently treats others with professionalism, honor, and dignity. |
Integrity | Manages ethically. Develops and implements processes that are consistently executed with fairness and equity. |
Capacity for Change and Innovation | Serves as principal liaison to manage change. |
Interpersonal Skills | Is approachable and open; identifies and facilitates staff engagement opportunities. Engages in conflict appropriately; tailors communication to the appropriate audience. |
Commitment to Development and Empowerment of Self and Others | Encourages staff to utilize tools to support their development. Facilitates the use of tools and resources for staff development; helps staff reach their full potential. |
OUR COMMUNITY | |
Commitment to Goodwill’s Mission, Vision, and Values | Manages operations in accordance with Goodwill’s Mission, Vision, and Values. Reinforces Goodwill’s Mission, Vision, and Values with staff and the community. |
Commitment to Diversity, Equity, and Inclusion | Champions inclusion activities, strategies, and initiatives. Executes inclusion strategies. |
Community and Service | Effectively communicates the benefits and impact of Goodwill’s services to stakeholders. |
OUR GROWTH | |
Commitment to Excellence and Customer Service | Encourages staff accountability for meeting goals and producing high-quality results. |
Business Acumen | Accurately interprets data, policies, and procedures for sound decision-making. Incorporates critical thinking skills into decision-making framework. Directs and ensures compliance with all Goodwill policies/procedures. |
Stewardship and Accountability | Effectively works within financial and budgetary guidelines and report all financial irregularities immediately to management. |