Massanutten Resort

Job Summary

We are seeking a dynamic team player and experienced hospitality sales professional to join our growing team. The ideal candidate will have a strong background in hotel sales, with a proven ability to cultivate client relationships and drive revenue. This role involves maintaining and expanding a diverse prospect list, identifying new business opportunities across corporate, group, and leisure segments. Key performance indicators include achieving monthly and quarterly sales targets, increasing year-over-year revenue growth, maintaining a high conversion rate from leads to bookings, and expanding the client base through proactive outreach. The successful candidate will thrive in a collaborative environment, contribute innovative strategies, and consistently deliver exceptional service to meet and exceed performance goals. 

Required

•  Valid driver’s license and approved driving record 
•  Availability to travel within and out of the state, staying overnight on occasions  
•  Excellent verbal and written communication skills 
•  Excellent customer service and negotiation skills 
•  A high degree of accuracy and attention to detail 
•  Proficient in Microsoft Office programs 
•  Ability to work independently and as a team in a fast-paced environment  

Preferred

• 7-10 years of experience in Sales
• 7-10 years of experience in Hospitality

Typical Schedule

Days:

Monday–Friday, weekends and holidays as needed

Hours:

9am–5pm, additional hours as needed

  Core Responsibilities  

•  Identify and proactively develop relationships with third party group sourcing firms to expand our groups lodging business and retain existing business 

• Forecast, evaluate, and achieve monthly, quarterly, and annual groups lodging sales targets to include room revenue, room nights, and groups ADR 

• Define, create, and refine processes to improve the group’s booking and onsite experiences to include site visits, contract/sales agreements, invoicing 

• Participate in weekly groups meeting to provide sales updates and assist in inbound group planning with internal stakeholders 

• Complete special projects as assigned 

• Other duties as assigned by management  

For more information, please contact Jeff Reid at [email protected].