Job Description

As a Customer Experience Expert in Apparel & Accessories, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and excitement to share your apparel and accessory expertise and tips will help our customers find the perfect outfit for every-day and special occasions, while also helping them find the perfect accessory to complete their look. Our customers will find it easy and fun to shop apparel and accessories thanks to your expertise and trend-savvy advice.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate – Apparel & Accessories at the Exchange?

Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to the apparel/accessory area to let them know you’ll be right with them
Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate pieces that meet the specific need of the customer
Ensure customers have an extraordinary experience while shopping
Complete transactions accurately and efficiently while engaging customers in appropriate conversation

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications

Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Able to take initiative
Able to share brand knowledge

Employment Category

Regular Part Time

Job Tier

Job Qualifications

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Supervisor

Facility Name

POLK MAIN STORE

Salary Minimum

$15.00

Salary Maximum

$20.12

Exchange Location

United States - Louisiana - Fort Polk

Customer Experience Associate (Main Store -Shoes/Clothing)