Position Summary/ Objective:
Under the direction of the Housekeeping Supervisor and/or Manager, the Room Attendant will be responsible for providing superb hospitality by maintaining the interior areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
- All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
- Clean all rooms in accordance with resort standards for cleanliness and efficiency.
- Maintain work carts/stations as necessary to optimize appearance and efficiency.
- Remove used linens, towels, necessary products and supplies, and replace with all new items.
- Clean all areas of kitchens, bathrooms, bedrooms and living rooms as set forth in housekeeping checklists.
- Vacuum, mop, wash, dispose trash, dust, polish and scrub as needed.
- Maintain uniforms and nametag.
- Assist with any special projects as assigned by Supervisor.
- Communicate effectively with guests, supervisors and associates.
- Stay informed with emergency procedures, current projects, security issues, and the location of emergency equipment.
- Responsible for conducting all responsibilities in a professional and ethical manner.
- Responsible for maintaining a consistent, regular attendance record.
- Adhere to performance standards, company policies and procedures, as they relate to the department.