Description

Job Purpose and Objectives:
Performs a variety of complex accounting and clerical tasks for the Motor Vehicle/Tax Collection department.

Essential Functions:
1. Assist customers in person and over the telephone with questions
2. Processes motor vehicle registration renewals by mail, in person and online
3. Prepares and issues motor vehicle titles, registrations, license plates, 60-day tags, inspection permits and disabled placards
4. Examines documents submitted by customers for motor vehicle titles and registrations
5. Determines authenticity, accuracy and completeness of documents provided for each transaction
6. Maintains detailed records accurately, securely and confidentially
7. Correctly determines fees; collects and makes record of fees
8. Assists with motor vehicle inventories
9. Collects and records payments for real estate, personal property, oil and gas, escape, sales, motor vehicle, escrow, and delinquent taxes
10. Accounts for monies collected and balances cash drawer
11. Prepares billings for taxes
12. Create reports and documents on a scheduled or ad-hoc basis
13. Prepares daily reports on receipts collected and reconciles daily cash receipts
14. Verifies auto insurance information
15. Research ownership records and determines ownership tax liabilities
16. Enforces and maintains compliance with all federal, state, and local laws and ordinances
17. Performs other duties as assigned or deemed necessary
18. Complies with all organizational and departmental policies and procedures
19. Operates all job-related equipment, machinery, tools, and other aids as required or needed
20. Protects and maintains any confidential information, whether oral, written, or electronic

Requirements

MINIMUM REQUIREMENTS TO PERFORM WORK:

High School Diploma (or other equivalent) and two years clerical and computer experience preferred.

Knowledge, Skills, and Abilities:

• Knowledge of data entry operations and office procedures.
• Knowledge of the Treasury website and its usefulness in assisting the public.
• Skilled in strong mathematics aptitude.
• Knowledge of vehicle state laws and regulations.
• Knowledge and understanding of current and previous policies and procedures.
• Skilled in interpersonal communication.
• Ability to learn state and county laws.
• Ability to learn regulations governing motor vehicle registrations and personal property taxes.
• Ability to work with generally accepted accounting procedures.
• Ability to work independently and collaboratively.
• Ability to operate a typewriter, calculator, computer, and other related office equipment.

PHYSICAL REQUIREMENTS:

Work is primarily sedentary and may require the ability to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Also requires the ability to talk, see, walk, and make rational decisions through sound logic and deductive reasoning.

WORKING CONDITIONS:

Adverse working conditions may exist in this position. Different levels of stress occur when dealing with irate and disgruntled general public with little chance for physical harm.