Objective of this position is to learn and become proficient in performing the responsibilities; of troubleshooting, problem solving, preventative maintenance, service, and repair of machine tools.  Incumbent performs all job functions in a high quality, efficient and timely manner.  Incumbent works as a member of a team and assists team members as required and makes recommendations to supervisor on process improvements. This position is considered a Safety Sensitive position.

 

 

ESSENTIAL RESPONSIBILITIES:

• Work towards completing the apprentice level training or vendor certification program at or above expected proficiency.


• Participates in "On the Job Training" including Installations, showroom preparation, repairs, troubleshooting, and preventative maintenance as required by the training program.


• Incumbent ensures high quality levels/standards in all work performed and follows all safety procedures and requirements. 


• Works with internal team members on proper installation, service/repair procedures for current and new equipment/machines and processes.


• Communicating as needed by our customers to include notification of arrival, progress updates, and checking out upon leaving the customer site.


• Consults with other team members, internal departments and/or external vendors to resolve issues related to installation and service/repair.


• Accurately documents, completes and reports required information for work records and reports.


• Responsible for maintaining current technical, interpersonal, and communication skills through continuous development. 


• Responsible for the cleanliness, care, and upkeep of all company property.


• Based on business need, assists, supports and/or performs other job functions within department or other work areas within scope and ability.