Description

Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!

Come be a part of an AWARD WINNING TEAM.

Hotel Valencia Riverwalk is located in downtown San Antonio, TX and is a pillar of the community.  Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests.  We are part of Valencia Hotel Group, our collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Job summary:

Clean and service all occupied or vacant rooms according to hotel standards while maintaining productivity.

Shift requirements:

• Monday- Friday 8:30am-5:00pm and Saturday-Sunday 9:00am-5:30pm

Responsibilities

• Contribute positively to the team within the department
• Prepare for any/all guest requests
• Participate in on-going training
• Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
• Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the hotels needs
• Complete other duties as assigned by Supervisor
• Thoroughly clean and restock guest rooms in accordance with hotel standards
• Maintain productivity standards daily
• Set-up VIP rooms as assigned
• Keep work areas clean and organized
• Be extremely courteous to all customers and fellow employees
• Report unsafe conditions to your supervisor immediately
• Maintain hotel equipment in proper working conditions

Qualifications

Qualifications:

• Minimum one year experience preferred


• Communicates effectively with others


• Works productively with a team


• Contributes to team results.


• High school or equivalent education required.


• Ability to follow safety guidelines.


• Professional behavior, able to work for long periods of time.


• Ability to work under pressure in a fast-paced environment.

BENEFITS: 

• Medical, Dental, Life insurance


• Paid Time Off 


• Paid Community Service Days


• Click here to learn more

 Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.