Support Services Specialist
About the Role
Are you detail-oriented, organized, and ready to start your career in finance? Ashley Furniture is seeking a Support Services Specialist to join our Finance team and support critical accounting operations including data entry, payables processing, auditing, and vendor dispute resolution.
This is an entry-level role perfect for someone who wants to build foundational finance skills while working for a Fortune 500 company. You'll gain hands-on experience in accounts payable, financial reporting, month-end close activities, and cross-functional collaboration—all while being part of a supportive team that values integrity, trust, and getting things done right.
What You'll Do
Process & Audit Payables
• Audit carrier payables for payment processing, ensuring accuracy across all systems
• Document receipt of carrier-collected CODs and provide to Credit team for processing
• Review and maintain invoice approval process systems
Monitor & Report Expenses
• Accurately report, monitor, and audit expenses from company-paid programs (parking, showers, cash advances, fuel, lodging, etc.)
• Ensure data entry accuracy and maintain financial records
Support Month-End & Audit Activities
• Assist with month-end close processes and annual external audit activities
• Provide documentation and support to finance team as needed
Collaborate Across Teams
• Work as liaison between ADH Departments and Corporate AP Shared Services
• Provide information and resolve vendor disputes professionally
• Cross-train as backup for other team members
Process Improvement & Documentation
• Maintain and create Standard Operating Procedure (SOP) documents for new processes or improvements
• Identify opportunities to improve efficiency and accuracy
Model Ashley's Core Values
• Demonstrate ethics, integrity, and trust in all job functions
• Work professionally with vendors and coworkers, treating everyone with enthusiasm and respect
What You Bring
Education & Experience
• High school diploma or equivalent (required)
• 1 year of experience in transportation, finance, or related field (required)
• Entry-level candidates with relevant coursework or internships encouraged to apply
Skills & Abilities
• Strong attention to detail and accuracy in data entry
• Excellent verbal and written communication skills
• Effective time management and organizational skills
• Ability to work independently and as part of a team
• Analytical and problem-solving mindset
• Proficient computer skills, including Microsoft Office Suite (especially Excel)
• Ability to handle multiple projects simultaneously and meet deadlines
• Professional demeanor when working with vendors and coworkers
• Maintain high level of confidentiality
What Sets You Apart
• Display empathy, understanding, and patience with employees and external customers
• Respond professionally in situations with difficult vendor or customer issues
• Thrive in a fast-paced environment with strong demands
• Working knowledge of continuous improvement processes (a plus)
Our Core Values
At Ashley, we lead with ethics, integrity, and trust. We seek team members who:
• Take pride in accuracy and doing things right the first time
• Communicate clearly and professionally with vendors and coworkers
• Work collaboratively to support the team's success
• Demonstrate enthusiasm and respect in all interactions
• Maintain confidentiality and handle sensitive information responsibly
Why Ashley?
- Competitive hourly pay+ comprehensive benefits
• Entry-level opportunity with clear growth path in finance
• Fortune 500 stability – work with the #1 furniture brand in the world
• Hands-on training – learn accounts payable, auditing, month-end close, and financial reporting
• Supportive team environment – work with experienced finance professionals who invest in your development
• Cross-functional exposure – collaborate with Credit, AP, and ADH departments
• Values-driven culture – integrity, trust, and teamwork are at our core
Schedule & Work Environment
- Full-time position with flexible hours (may require extended hours during month-end or audit periods)
• Opportunity for domestic travel (occasional)
• Professional office environment (75-100% seated computer work)
• Minimal physical demands (occasional lifting up to 25 lbs)
Ready to Start Your Finance Career with Ashley?
If you're detail-oriented, organized, and ready to learn from experienced finance professionals in a supportive, values-driven environment, apply now and join the Ashley family!