Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order from the freshest ingredients. We find that superior, simple ingredients including real fruits and veggies just tastes better. Our goal is to become the premier fast casual concept in every market we are in by blending organic relationships with our great products.
Catering Manager – Sales-Focused Role | Tropical Smoothie Café
Are you a self-starter, entrepreneur-minded person who thrives on building relationships, closing deals, and growing a business? Tropical Smoothie Café is looking for a Catering Manager to lead our off-premise sales efforts and drive catering growth across our locations. This is not an event planning role; this is a role for someone who understands field sales, relationship-building, and the commission structure associated with growing a book of business.
This role is perfect for someone who’s energized by talking to people, building relationships, delivering great food, and growing a sales book through strategic outreach and excellent customer service.
Key Responsibilities:
- Proactively grow catering sales through B2B outreach, community engagement, and inbound lead conversion.
- Identify and target local businesses, schools, hospitals, and organizations for recurring catering opportunities.
- Build and maintain a CRM pipeline, track leads, and manage follow-ups to convert prospects into loyal customers.
- Serve as the face of our brand in the field, dropping off menus, samples, and making personal connections.
- Building catering orders and ensuring that orders are packaged correctly and quality-checked.
- Personally deliver high-priority orders and ensure an exceptional guest experience from order to drop-off.
- Communicate regularly with store leadership to ensure kitchen and FOH teams are aligned with catering needs.
- Maintain a professional appearance and represent the brand with enthusiasm and hospitality.
- Report weekly sales progress and outreach activity to the leadership team.
- Help shape the long-term catering sales strategy as we scale.
Qualifications:
- Must have a valid driver’s license and reliable transportation.
- Prior sales experience, preferably in food service, hospitality, or a B2B context.
- Strong communication and relationship-building skills—comfortable walking into offices and presenting our offerings.
- Organized, self-motivated, and able to manage time across prospecting, selling, and follow-through.
- Tech-savvy: Comfortable using CRM tools, spreadsheets, and email campaigns to track outreach and performance.
- Able to lift up to 50 lbs and stand for extended periods when supporting order preparation and delivery.
- Must be flexible with schedule: Occasional early morning deliveries or late pickups as business needs dictate.
Nice to Have:
- Previous experience in catering, restaurant operations, or field marketing.
- Familiarity with catering platforms.
If you're looking for a dynamic, people-facing role that blends sales, service, and local outreach, this is it. Come build something with us and help Tropical Smoothie Café become the go-to catering partner in the N Charleston community.
Apply today. Let’s grow together.
Requirements
- Valid drivers license
- Personal vehicle
- Prior sales experience
- Strong communication and relationship building skills
- Organization skills and self starter capabilities
- Tech savvy
- Ability to lift 50 pounds
- Schedule flexibility