As a leading manufacturer and distributor of medical supplies and equipment for healthcare simulation and education, Pocket Nurse provides solutions and services that create hands-on learning experiences for the next generation of healthcare professionals. Our small business philosophy is, Use your best judgement every day. Not only do we give team members the guidance and tools to succeed, we give them autonomy to do their best for the company to succeed.

The Data Entry Representative supports our Sales and Customer Service teams with meeting customers expectations by performing data entry for quote preparation, order, and web order processing.

The focus of this job is on producing high quality, detailed work based on established processes. Accurate, consistent work output is essential and requires patience and a willingness to handle and complete one task at a time. The job environment is stable so that job routines can be completed on time and error-free.

Key Responsibilities and other duties as assigned:

• Ensures complete and accurate information is entered in the Enterprise Resource Planning System (ERP) within required deadlines.


• Receives a high volume of orders and quotes to process and accurately enter daily.


• Maintains acceptable error ratios for all data entry.


• Completes the Specialized Product Tracking Forms process from forwarding the custom product forms to customers, reviewing information for completeness, and sending to the vendor.


• Answers vendor-related questions as needed.


• Generates or responds to internal and external email communication with strong customer solution-based skills.


• Conducts limited inbound and outbound phone calls.


• Maintains confidentiality of Pocket Nurse proprietary business and customer information.


• Maintains excellent attendance and punctuality.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.