Posted 3w ago

SERVICE BOOKER

@ O'Brien Auto Group
Portland, Oregon, United States
$19/hrOnsiteFull Time
Responsibilities:Invoice service orders, Input repair order details, Input labor and times
Requirements Summary:No formal qualifications listed in posting.
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Job Description

Subaru of Portland, a dealership in the O'Brien Auto Group, is currently in need of a Full Time Service Booker



 



This position pays $19 per hour. 



 



All employees subject to eligibility requirements, we offer the following benefits:




  • Paid holidays pursuant to the annual holiday calendar (typically five holidays)

  • Vacation – based on hire date and paid based on position

  • Medical/Dental/Vision/RX

  • Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages

  • 401(k) plus company match



 



Responsibilities to Include:




  • Invoice service repair orders.

  • Input correct repair order descriptions when invoicing repair orders.

  • Input technician flat rate times.

  • Input labor for repairs and maintenance, following designated labor grid

  • Ensure hard copy of repair order is filled out, as per manufacturer guidelines.

  • Verify hard copy of repair order has a technician time stamp and completed C.C.R. (Concern, Cause, Remedy).

  • Communicate with service advisors as to completion of invoicing of repair order.

  • Involve service manager or assistant service manager in cases where documentation is not correct on hard copy of repair order.

  • Apply discounts to repair order only when correct coupon is attached to repair order.  Only the service manager can authorize discounts when coupons are not supplied.

  • Adhere to and comply with the dealership’s code of ethics.

  • Perform other duties as assigned by management.

  • Regular attendance is essential.

  • Work in cooperative, positive & professional manner with all personnel in the company

  • Treat members of the public and customers in a courteous and non-discriminatory manner.  Maintain professional demeanor while at work.

  • Must conform to company policy regarding non-discrimination and harassment.



 



Equipment/Machines/Tools Typically Used: Pressure washers, steam cleaning equipment, water hoses and buckets, sponges, polishers, cloth rags, hand-held squeeze bottles, and mechanics hand tools. Rubber gloves to be worn as required.



Chemicals: Numerous chemicals are used/handled on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.



Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching. Lifting of 50lbs or less on an occasional basis and carrying of 25lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of trunk, reaching and handling of objects, occasional climbing, balancing, and crawling.



 



Employment offers are contingent upon successful completion of a comprehensive background screening.



Subaru of Portland is an equal opportunity employer and a drug-free workplace.