Posted 2y ago

Student Consultant - UK (AECC - Sri Lanka)

@ AECC Global
Colombo, Colombo, Sri Lanka
OnsiteFull Time
Responsibilities:Counselling students, Following up, Maintaining records
Requirements Summary:Counsel students, manage inquiries, and meet applicant targets; strong UK higher education knowledge; customer-focused with excellent communication and organization.
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Job Description

About AECC


AECC is the trusted education consultants for international students looking to open their world by studying overseas. We are a global organisation, with our head office based in Melbourne, Australia. AECC is the world leader in international education with a number of related business lines including student placement into education providers across all sectors, as well as visa and migration services to international students. 


What Does This Opportunity Mean for You


We receive a large number of enquiries from our students. You will be responsible for counselling these enquiries and selling our services, over the phone, by email & in person.


Your responsibilities will include, but not be limited to: 


  • Closely monitor and consistently follow up with students by maintaining a good relationship with them
  • Ensure accurate information is given to students
  • Maintain accurate details of each student and ensure that their information is kept up to date
  • Successfully accomplish the targeted number of applicants each time or going above and beyond set expectations
  • Able to handle conflicting and tough situations in a composed manner
  • Other related tasks as required by the business


Skills and Attributes Required


  • Strong understanding of the UK higher education system, including universities, courses, and application procedures.
  • Previous experience in student advising, consulting, or related roles is advantageous.
  • Be customer-centric and can work in a cross-cultural environment
  • Excellent organisational skills to deliver reports and feedback from all marketing initiatives in a timely and informative manner
  • Excellent communication skills - written, verbal, interpersonal
  • Demonstrated team player
  • Possess competent knowledge of relevant computer skills