Join a team that’s changing lives through fitness!

Crunch Fitness is one of the fastest-growing fitness companies in the industry, and we’re bringing that energy to help grow our market. As we continue to expand, we’re looking for a driven and enthusiastic Assistant Fitness Manager who is ready to inspire, motivate, and guide members toward their health and fitness goals.

This is more than just a job—it’s an opportunity to build a rewarding career while making a real impact in people’s lives and growing alongside a company that’s transforming the fitness industry. Ultimately optimize member results and usage, generating rewarding club experience.  

Specific Duties:

• Assist fitness manager in booking Kickoffs and activation PT programs. Supports manager and desk staff in attaining kick off booked and showed goals: Activations Marketing & PT 
• Professional Development - assist in the growth of trainer education and application of best practices and training efficacy 
• Productivity Management - assist the fitness manager in facilitating the daily productivity of the training team. Ensures the consistency of trainer prospecting for kickoffs, new client leads and retention of current trainer clients.
• New Hires - work with the new trainers on completing onboarding checklist/training how to succeed and held accountable to the business plan
• Manager on Duty - be the primary person in working with the staff and members when other management personnel is not available 

Professionalism/Leadership:

• Attend to all details and responsibilities of the position in a timely, efficient and professional manner.
• Uphold club protocol and procedures in a tactful and positive manner with all members and employees.
• Maintain a high degree of professionalism, consistency and reliability in regards to attitude, appearance and performance. 
• Demonstrate strong managerial habits and behaviors.- 
• Maintain an excellent attendance record.
• Work Ethic - display a sense of readiness, resourcefulness and honesty.
• Punctuality - arrive 5-10 minutes before the assigned shift starting time.
• Appearance - sharp uniform with name tag, clean and pressed uniform.
• Believes in Crunches mission/vision.
• Interact in a professional manner with other club and staff members.
• Cope well with stress and maintain personal productivity while under pressure.
• Maintain a high level of self-motivation!

Communication

• Communicate problems/concerns to Management contribute to their solution.
• Requires the ability to communicate with a wide variety of people and the ability to teach and motivate them.
• Communicate pertinent information to all managers, staff and members in a timely and professional manner.
• Maximize the quality of the members’ experience by communicating and promoting club information with enthusiasm.
• Promotes club programs externally through public relations & reputation management programs.
• Informs Management of any equipment needing repair or any hazardous conditions.
• Handles member’s complaints in a professional manner according to procedure.
• Keep Management informed of equipment recommendations based on member request, staff suggestions, industry trends, usage and daily stat.

Knowledge

•  Requires fitness background and knowledge of the club including the club’s exercise equipment, programs and exercise principles, protocol and culture.
• Requires ability to manage time effectively, maintain organized thought patterns and an overall sense of good judgment, planning and direction.
• Maintain CPR/AED Certification.
• Identify most current fitness and market trends in the industry through conventions, seminars, continuing education programs, books, magazines, competitive analysis, etc.
• Continued development of leadership skills.
• Computer experience and proficiency with VFP, Microsoft Word, Publisher, Excel, ABC & VFP
• Continued development of marketing & sales skills related to promoting programs & services.
• Perform all fitness related duties with excellence.
• Continued development of fitness related topics 

Initiative:

• Innovate ways to increase member roadmap and evaluations
• Develop/ assist in the development of club functions such as: staff/department meetings/parties, appropriate lectures or workshops and member/guest parties
• Provide leadership and motivation to all staff.
• Perform duties with the highest degree of initiative by acting without supervision and routinely reporting suggestions/decisions in meetings with the General Manager.
• Create interest with new members and older members in helping them optimize their membership & overall club experience.
• Contributes new information to each department that can enhance performance & effectiveness.

Retention Management:

• Maintain strong contacts & presence via phone, floor, mail and community.
• Develop, track and grow on point sessions and Evaluation using VFP
• Ensure optimization of the percentage of New Members going through their roadmap sessions
• Coordinate fitness team educational programs including: Certification Programs, seminars, guest speakers, etc.
• Maintain fitness tracking sheets 
• Train program specialists on how to properly book roadmaps at POS 
• Assist Management to Maintain VFP and Data Trak PT process

PT Program Management:

• To assist in the development of new coaches and Personal Trainers primarily by the example.
• Ensure that we reach PT and monthly revenue goal.
• Help the Management hold monthly meeting with PT Training  and follow the informational motivation and educational format
• Present, build a value and influence all members (new and existing) regarding private services available at Crunch.
• Continuously develop leads and generate referrals through professional reputation management.
• Progress on clients new & renewal to be delivered to owner monthly or as requested.
• Confirm appointments 
• Mastering the PT software and training staff on its functions.
• Create awareness of all current fitness incentives and program options.      

Personal Training:

• Maintain proper file on all clients (paperwork via progress notes)
• Enforces protocol regarding no shows, CXL, late appointments
• Properly confirms all scheduled appointments
• Regularly maintains contact w/ clients via phone, mail and e-mail.
• Provide educational material to enhance experience, knowledge and credibility
• Personal Training sessions must be performed outside the scheduled 

Compensation:

• Hourly Wage: $18 per hour/based on a maximum of 20 hours per week.
• 5% of all PT programs sold
• $100 Bonus for hitting monthly New Cash PT goals
• 50% for all Paid PT sessions performed

Benefits: Health Benefits & PTO – Refer to Primetime benefits plan

Time Expectations:

• 20 Hours per week of AFM responsibilities.
• 10 – 20 hours per week of paid clients personal training hours
• AFM hours TBD based on working peak hours & supporting FM/GM hours.

Additional expectations: Work 9-9 on the last day of the month (close out) excused if ALL goals are achieved.  Any requested changes in schedule MUST provide in writing & be approved by regional management.

Website: www.primtimefitness.org