About Us

Summit IT Solutions is a security-focused Managed Service Provider (MSP) delivering modern, reliable IT services to businesses across Oklahoma. We take a hands-on, partnership-driven approach—embedding ourselves into our clients’ operations, supporting their systems, and strengthening their security posture. Our team values accountability, professionalism, and continuous improvement. We don’t just fix issues; we build resilient environments.

Position Overview

We are seeking a Tier II IT Technician with strong experience in workstation support and a solid comfort level with networks, servers, and MSP environments. This role blends remote support, onsite troubleshooting, and hands-on implementation work. You’ll handle escalations from Tier I, perform deeper diagnostics, and assist with configuring and maintaining client infrastructure.

Key Responsibilities

• Diagnose and resolve escalated hardware, software, and network issues (remote and onsite).

• Support and maintain Windows Server environments, Active Directory, Group Policy, and file/permission structures.

• Configure and troubleshoot firewalls, switches, wireless networks, and VPNs.

• Deploy, image, and configure workstations, laptops, and related hardware.

• Assist with server builds, migrations, and infrastructure projects.

• Document work clearly in the PSA system and follow internal processes.

• Participate in client onboarding, network assessments, and environment documentation.

• Provide mentorship and technical support to Tier I technicians.

• Assist with staging, prepping, and organizing equipment as needed for project rollouts.

Benefits

• Competitive pay with clear opportunities for advancement.
• Medical, Dental, Vision, Life Insurances
• HSA and FSA 
• 401(k) with Matching Schedule
• PTO and Paid Holidays
• Ongoing training, certification support, and professional development
• A team culture built on accountability, growth, and doing things the right way.

Join Us

If you’re confident with networks and servers, enjoy solving real-world problems, and want to be part of a growing MSP that prioritizes quality and security, we’d love to meet you. At Summit IT Solutions, you’ll make a direct impact on client environments while continuing to grow your technical expertise.

**THIS POSITION REQUIRES strong understanding of NETWORKING and SERVERS