Palona

Customer Success Manager, Enterprise Restaurants

Customer Success Manager

4–8 years in Customer Success/Account Management in B2B SaaS; multi-unit restaurant experience; proven retention/ROI focus; startup experience; strong executive communication.

4–8 years in Customer Success/Account Management/Operations (B2B SaaS); experience with multi-unit restaurants; proven retention/expansion; startup experience; restaurant tech familiarity; strong executive communication.

4–8 years in Customer Success, Account Management, or Operations within B2B SaaS; experience with multi-unit restaurants; proven retention and expansion; startup experience; restaurant tech knowledge; customer-first mindset; ability to show product value; strong executive communication.

Content & Growth Analyst Intern

Content & Growth Analyst

BA in business/marketing/data science; experience creating marketing content; strong writing; quantitative analysis skills; quick learner.

Currently enrolled in or recently completed a BA or higher in business, marketing, communications, data science, statistics, or related field; experience creating marketing content; strong writing; ability to analyze data; quick learner.

Part-time intern required with BA or higher in business/marketing/communications/data science; proven content creation; strong writing; quantitative analysis fluency; quick learner.

AI software engineer - Toronto

AI Software Engineer

3+ years software development; 1+ year AI product experience; prototyping; familiarity with AI workflows and agent systems; startup experience; strong ownership.

AI Reliability Engineer

2+ years software engineering; Python; cloud platforms; observability tools; CI/CD; APIs and distributed systems; eager to learn AI/LLM concepts.

Real-World AI Research Intern (PhD)

Research Intern

PhD student in CS/AI/ML/Robotics; strong research record; hands-on coding; solid ML foundations; preferred: real-world ML systems, industry experience, strong Python & ML systems skills.

Enterprise Account Executive - Multi-Unit Restaurants

Enterprise Account Executive

4–8 years of B2B SaaS sales, proven quota attainment, experience selling to multi-unit restaurants, startup-savvy, strong restaurant tech knowledge, problem-solving and ROI focus.

4–8 years of B2B SaaS sales with a track record of closing; experience selling to multi-unit restaurants; quota exceedance in consultative, high-value sales; startup adaptability; restaurant tech knowledge; customer-first mindset; ability to build business cases tied to revenue.

4–8 years B2B SaaS sales with multi-unit restaurant experience; strong quota performance; startup-friendly; understands restaurant tech; customer-first problem solver; builds business cases.

Forward Deployed Engineer

Strong full-stack development (Python/JavaScript), customer-facing delivery experience, startup-style adaptability, fast learner, high ownership, strong communication.

Strong full-stack development in Python/JavaScript; customer-facing delivery; startup-style adaptability; fast learner; ownership; strong communication.

Strong full-stack Python/JavaScript, customer-facing delivery experience, startup-style adaptability, independent problem ownership; excellent communication.

Strong full-stack skills (Python/JavaScript), customer-facing delivery experience, startup adaptability, fast learner, independent ownership, clear communication.

Title	Location	Date
Customer Success Manager, Enterprise Restaurants Full Time · 4+ YOE Toronto, Ontario, Canada · Hybrid	Toronto, Ontario, Canada Hybrid	Apr 10, 2026
Customer Success Manager, Enterprise Restaurants Full Time · 4+ YOE Los Altos, California, United States · Hybrid	Los Altos, California, United States Hybrid	Apr 10, 2026
Customer Success Manager, Enterprise Restaurants Full Time · 4+ YOE New York, New York, United States · Hybrid	New York, New York, United States Hybrid	Apr 10, 2026
Content & Growth Analyst Intern Part Time · 0+ YOE New York, New York, United States · Hybrid	New York, New York, United States Hybrid	Mar 27, 2026
Content & Growth Analyst Intern Part Time · 0+ YOE Toronto, Ontario, Canada · Hybrid	Toronto, Ontario, Canada Hybrid	Mar 27, 2026
Content & Growth Analyst Intern Part Time Los Altos, California, United States · Hybrid	Los Altos, California, United States Hybrid	Mar 27, 2026
AI software engineer - Toronto Full Time · 3+ YOE Toronto, Ontario, Canada · Hybrid	Toronto, Ontario, Canada Hybrid	Mar 24, 2026
AI Reliability Engineer Full Time · 2+ YOE Seattle, Washington, United States · Hybrid	Seattle, Washington, United States Hybrid	Mar 20, 2026
Real-World AI Research Intern (PhD) Internship, Temporary Palo Alto, California, United States · Hybrid	Palo Alto, California, United States Hybrid	Jan 16, 2026
Enterprise Account Executive - Multi-Unit Restaurants Full Time · 4+ YOE Los Angeles or United States · Remote	Los Angeles or United States Remote	Oct 18, 2025
Enterprise Account Executive - Multi-Unit Restaurants Full Time · 4+ YOE Los Altos, California, United States · Remote	Los Altos, California, United States Remote	Oct 18, 2025
Enterprise Account Executive - Multi-Unit Restaurants Full Time · 4+ YOE New York, New York, United States · Remote	New York, New York, United States Remote	Oct 18, 2025
Forward Deployed Engineer Full Time San Francisco, California, United States · Hybrid	San Francisco, California, United States Hybrid	Oct 2, 2025
Forward Deployed Engineer Full Time Seattle, Washington, United States · Hybrid	Seattle, Washington, United States Hybrid	Oct 2, 2025
Forward Deployed Engineer Full Time Los Angeles, California, United States · Hybrid	Los Angeles, California, United States Hybrid	Oct 2, 2025
Forward Deployed Engineer Full Time New York City, New York, United States · Hybrid	New York City, New York, United States Hybrid	Oct 1, 2025

Activities	Developing conversational AI agentsAutomating restaurant phone ordersProviding AI-driven reservation managementAnalyzing restaurant operational signalsIntegrating AI with POS platforms
Headquarters	US
Industries	Artificial IntelligenceSoftware
Name	Palona
Employees	30
Type	Private
Tagline	Conversational AI agents for restaurant ordering and customer engagement.
Founded	2,024
Website	palona.ai
Latest Funding Round	Seed
Latest Funding Year	2,025
Latest Funding Amount	10,000,000
Latest Investors	UpHonest Capital

Palona

About Palona