We are seeking an Enterprise Account Executive to drive growth with multi-unit restaurant groups and hospitality operators. You'll own the full sales cycle from discovery to close, selling Palona's Conversational AI platform that transforms how high-volume restaurants answer calls, take orders, and book reservations. We're looking for a proven closer who thrives in startup environments, quickly builds credibility with executives, and delivers clear ROI for customers.
The ideal candidate will have experience selling to multi-unit restaurant operators, franchisees and hospitality executives. You'll own the full sales cycle from discovery to close, collaborating with marketing, product/engineering, and our AI specialists. Your goal will be to help Palona AI dominate the market and become the leading AI partner for restaurant leaders.
Responsibilities:
- Own the full sales cycle: discovery, demo, proposal, negotiation, and close,
- Target and engage key decision-makers across C-Suite, VP-level, GMs, and franchise owners
- Translate operator pain points (e.g., missed calls, staffing inefficiencies) into clear ROI with data, proof, and case studies
- Partner with marketing to co-develop outbound plays, ABM strategy, and restaurant-specific campaigns
- Use HubSpot to manage pipeline, forecast accurately, and maintain sales discipline
- Represent Palona at industry events, demos, and executive briefings
- Collaborate with customer success to ensure seamless handoff and accelerate customer time-to-value
Outcomes You'll Own:
- Pipeline growth and closed revenue from restaurant enterprise accounts
- Short sales cycles with clear business case alignment
- Multi-location, multi-market expansion opportunities
- Clear vertical positioning feedback to marketing and product