Careers At Tualatin Animal Clinic

Hillside Veterinary Associates is seeking a dedicated and versatile Client Service Representative to join our team! In this dual-role position, you'll be a vital part of both our medical support team and our reception staff. Whether you're assisting in the treatment area or greeting clients at the front desk, your work will help ensure our patients receive the highest quality care and our clients feel informed, supported, and welcome.

Your responsibilities will include assisting with outpatient visits and procedures, educating pet owners, managing appointment flow, and maintaining a warm, professional presence as the face of our hospital. You�ll collaborate with our doctors and veterinary technicians while also engaging with clients in person and over the phone to answer questions, schedule appointments, and provide guidance on our services.

This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and is equally passionate about excellent patient care and outstanding customer service.

Schedule:

This is a part-time position, with availability needed:

• Mondays, Thursdays, & Fridays
• Rotating weekends

Full-time benefits and compensation**:

• Compensation: $12-16 per hour, for each hour worked*
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum qualifications and skill set:

• 1+ year of client service experience
• Previous veterinary experience required
• Strong communication and multitasking skills
• Ability to work efficiently in a fast-paced environment
• High attention to detail and reliability
• Positive attitude and willingness to support the team wherever needed

Why Hillside Veterinary Associates?

Hillside Veterinary Associates is a well-established, full-service, three-doctor practice dedicated to delivering high-quality, compassionate care to the Covington community. Our hospital is equipped with modern technology, including digital radiography, ultrasound, in-house laboratory diagnostics, a dedicated surgical suite, and a fully equipped dental area, supporting comprehensive patient care. We pride ourselves on fostering a supportive, team-oriented culture where every role is valued and contributes to the success of the hospital. This position is ideal for someone who enjoys responsibility, values teamwork, and takes pride in contributing to both patient comfort and hospital excellence.

*To determine specific pay Company will consider the following factors: the applicant�s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.