Careers At Community Animal Hospital

Pontchartrain Animal Hospital is seeking an outgoing Client Service Representative to join our incredible team!

As the face of the hospital, our CSRs create a welcoming, compassionate experience for every client and patient. This role is perfect for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in delivering exceptional service.

In this role, you will:

� Schedule appointments and help manage daily patient flow

� Provide friendly, empathetic customer service to both in-person and phone clients

� Confidently multitask using a multi-line phone system and front desk responsibilities

� Process financial transactions and respond to client inquiries

� Educate clients on hospital services and general information

This position is ideal for candidates who are personable, detail-oriented, highly organized, and comfortable managing multiple priorities in a busy setting.

Schedule:

This is a full-time position with a 4/10 or 5/8 schedule. Hours fall between 6:45 AM � 5:45 PM, Monday�Friday, with every other Saturday (7:45 AM � 12:30 PM). Must be able to work opening (6:45 AM) or closing (5:30 PM) shifts.

Full-time benefits and compensation**:

• Compensation: $14-17 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum qualifications and skill set:

� 1+ years of client service or customer service experience

� Previous veterinary experience required

� Strong communication and multitasking abilities

� Comfortable with computers and technology (tech-savvy)

Why Choose Pontchartrain Animal Hospital?

We�re a 4-doctor, full-service small animal practice with a supportive team that loves to celebrate milestones, laugh, and create a positive workplace. . Work in a fast-paced, engaging practice with a wide variety of cases that will keep your skills sharp and your days rewarding.

At Pontchartrain Animal Hospital, we�re proud to be deeply rooted in our community and committed to building lasting relationships with our clients. If you�re passionate about veterinary medicine and want to join a team that truly cares, we�d love to hear from you.

*To determine specific pay Company will consider the following factors: the applicant�s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.