Decisions: Provides low-code software for business process automation and rules.
3+ YOEBachelor's degree required; 3+ years in customer success/account management/sales/service with experience managing customer relationships, driving product adoption, conducting QBRs, and using Microsoft 365 and customer success technologies.
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
8+ YOE3+ MgmtLead and coach a team of Customer Success Managers; drive adoption, health, and outcomes for enterprise AMER accounts; manage complex customer relationships.
MealSuite: Foodservice management software for healthcare and senior living.
2+ YOE2+ years customer-facing experience (Customer Success/Account Management), SaaS experience, experience setting strategic goals with customers, familiarity with Customer Success platforms, willingness to travel ~30% and valid passport, strong communication and analytical skills.
Togal.AI: AI platform for automated construction takeoff and estimating.
Experience in customer success/account management or client-facing SaaS roles; CRM or customer success platform experience; strong communication, relationship-building, troubleshooting, and product knowledge; located in CT/MT/PT time zones.
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Experience in Customer Success or account management in SaaS/B2B; strong communication; analytical; manage diverse portfolio; knowledge of subscription lifecycle.
Puzzle: AI-powered accounting software for real-time financial insights and automation.
3+ YOE3+ years in Customer Success/Account Management in B2B SaaS; strong communication; understanding of accounting workflows; onboarding and relationship management.
Onit: AI-powered legal operations and contract lifecycle management software.
5+ YOE2+ MgmtLead and coach a team of Customer Success Managers; drive adoption, retention, and renewal; manage portfolio <$399K ARR; collaborate cross-functionally.
iDonate: Online fundraising and donation platform for nonprofit organizations.
Experience in customer success or account management, SaaS or nonprofit tech; strong communication; onboard, adopt, renew, and expand customer relationships.
Sync1 Systems: Cloud-based loan origination software for credit unions and lenders.
2+ YOE2+ years in customer success or account management; strong relationship and communication skills; able to manage multiple accounts; travel 20-30%.
PermitFlow: AI-powered permit application and management platform for builders.
5+ YOE2+ Mgmt2+ years in people leadership in Customer Success; 5+ years in Customer Success; strong analytics; startup/high-growth experience; effective communication and coaching.
Medely: Healthcare staffing marketplace connecting professionals with medical facilities.
3+ Mgmt3+ years people management in Customer Success or Account Management; experience with retention/expansion metrics; data-driven; comfortable with Salesforce; coaching skills.
Salesforce, Slack, Gong, Tableau, AI tools, Google Workspace
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
4+ YOE4–6+ years in Customer Success or related roles in SaaS; onboarding enterprise customers; strong coordination and communication; manage multiple engagements.
Modernizing Medicine: Cloud-based software for medical practice management and EHR.
2+ YOE2+ MgmtLead a SaaS customer success team; Bachelor's degree; 2-3 years leadership; knowledge of SaaS and customer success tools like Salesforce or Gainsight a plus.