monday.com: A global AI-enabled work platform that helps teams automate, collaborate, and scale their impact.
3+ YOE3+ years in B2B SaaS customer success, technical account management, or implementation consulting; technical literacy with APIs; interest in generative AI; change management and executive presence.
Chicago or Atlanta or San Francisco or Miami or New York City
$102k-$150k/yrHybridFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
5+ YOESenior CSM with 5+ years in customer success/account management; manages high-value SMB portfolio; strong communication and data-driven; hospitality/restaurant exp a bonus.
SlicedHealth: Provides cloud-based revenue cycle and contract management solutions for healthcare.
3+ YOE3-5 years in healthcare revenue cycle or contract management; 2-5 years in customer success; bachelor's in healthcare management or business; strong communication; data analysis and project management skills.
Data analysis tools, Reporting tools, SaaS platforms
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
2+ YOE2+ years in customer success, B2B SaaS, finance, or bookkeeping; bachelor’s in Accounting/Finance/Economics or related field; strong ability to manage a high-volume portfolio and interpret customer needs.
United States or Canada or Honduras or Atlanta or Toronto or North America or South America
$100k/yrRemoteFull Time, Contract
Hubstaff: Software for time tracking and remote team productivity
4+ YOE4+ years in Customer Success at a PLG SaaS company; experience managing 100+ mid-market accounts; strong relationship, communication, and data skills; experience driving renewal, retention, and expansion.
InformData: Provides verifiable people data for background screening and monitoring.
5+ YOE5+ years in customer success or account management; experience in SaaS/data services preferred; strong data analysis, communication, and cross-functional collaboration; proficiency with CRM/reporting tools (HubSpot, DOMO, Zendesk).
Valsoft: Acquires and operates niche vertical market software businesses globally.
5+ YOEBachelor’s degree or equivalent; 5+ years in customer success or related; strong relationship-building, renewals, cross-functional collaboration, CRM proficiency.
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
Experience in customer success, SaaS, consulting, or digital marketing; strong communication, collaboration, and problem-solving; use data and insights to guide customer strategy; ability to lead cross-functional efforts.
EyeQ Monitoring: Provides AI-powered remote video monitoring and business intelligence solutions.
3+ YOE3–7+ years in customer success or related role; experience with tech-enabled services/SaaS; strong communication; cross-functional coordination; renewal readiness.
Chicago or Minneapolis or Clayton or Waltham or St. Cloud or Kennesaw or Houston or Wichita or Madison or Tampa or Philadelphia or Dallas or Indianapolis
$99k-$173k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOE5+ years in SaaS customer success, enterprise accounts, healthcare industry knowledge; Bachelor's degree required; strong project management and communication skills.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3-4 years in Customer Success or SaaS; strong consulting, value-creation, and C-level facilitation; excellent communication; cloud data management experience preferred.
ETL, ELT, Data Governance, MDM, Data Quality, API Management, Cloud Data Management Platform
CargoSprint: Software for cargo payment processing and logistics workflow management.
5+ YOE5+ years in customer success/account management at SaaS or B2B firms; experience building CS playbooks, tracking KPIs (TTV, NRR, churn, NPS), managing tiered books, presenting to executives, and working with Product, Support, Sales, and Account Management.
Xplor Technologies: SaaS platform providing business management and payment solutions.
5+ YOE5+ years in Customer Success or Account Management at a SaaS/technology company, enterprise account management, boutique fitness industry knowledge preferred, executive engagement and renewal ownership, Salesforce and Microsoft Office proficiency, strong communication and presentation skills.
Salesforce, Microsoft Teams, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
Pearly: Automates patient billing and collections for dental practices
2+ YOE2-5+ years in Customer Success, Account Management, Sales, or Support in SaaS; strong phone/video communicator; comfortable with startup pace; highly organized; empathetic; team player; East Coast/EST; Atlanta area preferred.
Safety Plus: Cloud-based safety management software and tech-enabled compliance services.
2+ YOEBachelor's degree in business/marketing or related field, 2+ years in account management or customer service (SaaS preferred), strong communication, relationship-building, CRM and task management familiarity.
Euna Solutions: Provides purpose-built cloud software for public sector organizations.
7+ YOE3+ Mgmt7+ years in Customer Success/Account Management; 3+ years in leadership; Bachelors degree preferred; strong leadership and data skills; experience with CS platforms.
Brightree: Software for post-acute care and home medical equipment providers.
8+ YOESenior-level customer success/accounts role with 8+ years in HME/resupply ops, 4+ years process improvement, 2+ years with Brightree, and demonstrated executive stakeholder management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Rhythm Software: Management software for associations and member-based organizations.
3+ YOE2–4 years in Customer Success, Account Management, or Consulting; experience handling high-volume customer portfolios; familiarity with automation tools and CS platforms; strong communication and program management skills; SaaS experience in associations/nonprofits or ERP-adjacent markets is a plus.
Mac OS, Google Suite, Slack, HubSpot, Zendesk, Jira, Asana, Zoom, Calendly, Loom