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163 jobs- Boston • 50 miles
3w
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Customer Success Manager
Boston, Massachusetts, United States
$72k-$108k/yr OnsiteFull Time
Klaviyo
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
3+ YOE3+ years in customer success or account management; strong communication; SaaS experience; willing to travel up to 10%.
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1mo
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Customer Success Manager
Manchester, New Hampshire, United States
HybridFull Time
GBG
GBGLondon Stock Exchange: GBG: Provides global identity verification and fraud prevention technology solutions.
Experience in enterprise customer success, managing senior relationships, driving retention and renewal, with data storytelling and cross-functional collaboration.
Salesforce, Microsoft Office, Power BI, Tableau, Gong
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1mo
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Customer Success Manager
Boston, Massachusetts, United States
$100k-$130k/yr OnsiteFull Time
HqO
HqO: Platform for commercial real estate tenant experience and management.
4+ YOE4+ years in Customer Success, Account Management, or customer-facing role in SaaS/CRE; owns renewals and expansion; strong data-driven, KPI mindset
HubSpot
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1mo
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Customer Success Manager
Boston or New York City
$100k-$125k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
3+ YOE3+ years in Customer Success, Account Management, or solutions consulting for SaaS; experience with enterprise customers and senior stakeholders; strong communication and ability to translate needs into solutions.
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1mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr HybridFull Time
QBS
QBS: Safety-focused provider of crisis prevention solutions.
Experience in customer success, account management, education, or related fields; strong communication and organizational skills; hybrid work capability; travel as needed.
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2w
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
Cyvl
Cyvl: Automates road and sidewalk inspections with LiDAR and AI.
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
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2mo
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Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
OnRamp
OnRamp: SaaS platform automating B2B customer onboarding and implementation processes.
Experience in customer success or account management; strong communication and relationship-building; ability to leverage AI tools and data; Boston-based with hybrid work preference.
HubSpot, Salesforce, AI tools
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3mo
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Customer Success Manager
Boston, Massachusetts, United States
$95k/yr HybridFull Time
Bynder
Bynder: Provide cloud-based software to manage and distribute digital brand assets.
5+ YOE5+ years in customer success or related sales, 2+ years in enterprise SaaS DAM/Martech; renewal management; expansion pipeline; strong communication; CRM experience.
CRM, Salesforce, Catalyst
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4d
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Customer Success Manager
New York City or Waltham
$85k-$105k/yr HybridFull Time
SS&C Technologies
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
2+ YOEBachelor's degree, 2+ years in customer success/account management at a SaaS company, experience implementing/supporting SaaS, strong communication, presentation, problem-solving, and ability to manage multiple accounts with off-hours availability.
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2mo
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Customer Success Manager
Providence or New York City
$80k-$100k/yr OnsiteFull Time
Atominvest
Atominvest: SaaS platform for managing alternative investment operations.
Experience in Customer Success or client-facing roles in high-growth B2B SaaS; strong project management; advanced Excel; ability to simplify complex concepts for executives; team player with entrepreneurial mindset.
Excel
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2mo
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Manager, Customer Success
Waltham, Massachusetts, United States
$135k-$180k/yr OnsiteFull Time
Boston Dynamics
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
8+ YOE2+ Mgmt8+ years in Customer Success or Account Management in B2B hardware/robotics; 2+ years leading teams; Bachelor's in Business or Engineering; willing to travel up to 50%; eligible to work in the United States; no visa sponsorship.
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2mo
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Customer Success Manager
Boston or San Francisco
$120k-$165k/yr RemoteFull Time
Weave Bio
Weave Bio: AI platform for drug development regulatory workflows.
5+ YOE5+ years in Customer Success in B2B SaaS; life sciences experience preferred; strong onboarding and training skills; AI implementation experience.
CRM, SaaS, AI, LLM
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1mo
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Customer Success Manager
Chicago or New York or Boston or Dallas or Seattle or United States
$116k/yr RemoteFull Time
Azul
Azul: Provides high-performance Java runtime and cloud optimization solutions.
7+ YOE7+ years in customer success, support, or sales engineering; BS/MS in computer science; strong Java knowledge; CRM tools experience; excellent communication; propensity for cross-functional collaboration.
Salesforce, Clari, CRM
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1mo
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Customer Success Manager, AMER
Boston or New York
$125k/yr RemoteFull Time
Talon.One
Talon.One: Software for creating personalized marketing promotions and loyalty programs.
SaaS customer success or account management experience; strong English communication; manage 15-20 accounts; remote with proximity to NY or Boston; loyalty/promo background.
APIs, SaaS, CRM
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1mo
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Senior Customer Success Manager
Burlington, Massachusetts, United States
OnsiteFull Time
Veracode
Veracode: Provides cloud-based application security testing and risk management solutions.
5+ YOE5+ years in Customer Success, Consulting, or technical account management; strong communication; ability to manage multiple priorities; experience with strategic relationships; Bachelor's degree (Masters preferred).
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1mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
OnsiteFull Time
VibeIQ
VibeIQ: A digital collaboration platform for product design and merchandising teams.
3+ YOE3-5+ years in Customer Success, Account Management, or Implementation (SaaS). Experience with high-ACV customers, retail/ fashion tech, and strong project management; excellent communication and organization. Familiarity with time-tracked billing is a plus.
Hubspot, Jira, Zendesk
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1w
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Customer Success Manager (CSM)
North America or Boston or Detroit or New York City or Israel
RemoteFull Time
Upstream Security
Upstream Security: Provides a cloud-based cybersecurity and analytics platform that protects connected vehicles and smart mobility services.
5+ YOE5+ years in Customer Success/TAM/Program Management managing complex enterprise accounts; strong project and program management, technical fluency with APIs/cloud/cybersecurity/data platforms, executive communication, and cross-regional coordination.
APIs
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1w
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Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
Chaos
Chaos: Develops 3D rendering and visualization software for design professionals.
2+ YOE2–3 years in Customer Success or Account Management (SaaS) managing renewals, onboarding, adoption and retention; strong stakeholder management, data-driven, commercial awareness, and communication skills.
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3mo
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Customer Success Manager
Boston, Massachusetts, United States
$126k-$158k/yr OnsiteFull Time
InterSystems
InterSystems: Provides data management and healthcare information technology software solutions.
5+ YOE5+ years in customer-facing roles; 3+ years in Healthcare or Financial Services; manage portfolio with $5M+ ARR; strong communication and project management.
Power BI, Tableau, Qlik, SAS, R
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1mo
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Customer Success Manager
Boston, Massachusetts, United States
$135k-$165k/yr HybridFull Time
GitGuardian
GitGuardian: Provides automated secrets detection and non-human identity security solutions.
Enterprise B2B SaaS CSM with onboarding, adoption, health/risk management, and quarterly business review (QBR) experience; manages ~20 large customers and ~$5M ARR.
SSO, SCIM, APIs, Webhooks
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