Instrumentl: SaaS platform for nonprofit grant discovery and management.
3+ YOE3+ years in customer-facing Customer Success or Account Management in SaaS, managing large portfolios; strong relationship-building, communication, and proactive ownership skills; experience with adoption, retention, and expansion.
Plain: Provides an AI-native customer support platform for B2B teams.
5+ YOE5+ years in Customer Success or post-sales at a B2B SaaS company; strong onboarding, account management, and cross-functional collaboration skills.
Coframe: AI agents that autonomously optimize and evolve website interfaces
3+ YOE3+ years in Customer Success or Account Management in B2B SaaS; proven retention and expansion; metrics-driven; strong negotiation and product knowledge; builder mindset.
San Francisco or New York City or Los Angeles or Phoenix
$102k-$150k/yrRemoteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
3+ YOE3–5 years in customer success, account management, onboarding, or related roles; Bachelor’s degree or equivalent; strong communication and problem-solving; ability to manage multiple accounts and cross-functional collaboration.
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOE2-4 years account or customer success management experience; bachelor’s degree preferred; ability to build and maintain customer relationships; technical competence with software/hardware/networks; experience training customers; familiarity with Microsoft Dynamics CRM and AX.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
5+ YOE2+ MgmtLead and develop a team of Accounting Solutions Experts; oversee design and delivery; ensure governance and cross-functional collaboration; 5+ years in customer success or related roles; 2+ years of people management.
Alex: AI platform that conducts autonomous live job interviews.
5+ YOE5+ years in Customer Success/Account Management at a SaaS company; experience with enterprise/mid-market accounts; strong cross-functional collaboration; data-driven mindset; technically proficient with integrations and APIs; startup experience.
Orchard Robotics: Building AI-powered camera systems for precision crop management.
Customer success, training, deployment, and relationship-building across farming customers; strong communication; travel across CA and WA; equity as part of compensation.
3+ YOE3+ years in customer success, account management, or related client-facing roles managing a book of business; hybrid SF office; travel within region; SaaS experience; strong relationship and communication skills; able to lead demos and drive value.
San Francisco or Los Angeles or New York City or United States
RemoteFull Time
Mento: AI-powered career coaching and leadership development platform.
4+ YOE4+ years in customer success or account management at B2B SaaS, experience running renewals and expansion, experience with HR/L&D stakeholders, fluent with CRM tools (HubSpot preferred) and automation, strong commercial and operational skills.
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
2+ YOE2+ years customer success experience; strong communication, project management, and problem-solving skills; experience with marketing strategy, explaining software to end users, and using CRMs; proficiency with Microsoft Office Suite and G-Suite.
Microsoft Office Suite, G-Suite, Google Sheets, Microsoft PowerPoint, Salesforce, Covey Scout