HiringCafe
Join our community
|
37 jobs- Charlotte • 50 miles
2mo
Save
Mark Applied
Hide
Customer Success Manager
Charlotte, North Carolina, United States
$48k-$64k/yr HybridFull Time
Meltwater
Meltwater: Global media intelligence and social analytics platform for businesses.
2+ YOEBachelor's degree preferred; 2+ years in customer success/account management; strong communication; English proficiency; hybrid work in office 3 days/week; legal work eligibility.
Job PostingView all
2mo
Save
Mark Applied
Hide
Customer Success Manager
Charlotte, North Carolina, United States
$65k-$95k/yr RemoteFull Time
Land Gorilla
Land Gorilla: Provides software for construction loan management and draw inspections.
3+ YOE3+ years in Account Manager or Customer Success; enterprise experience; construction lending experience preferred; strong communication; able to drive cross-sell/up-sell; problem-solver; data-driven.
CRM, Software training, Microsoft Office
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager - Avvance POS Lending
Minneapolis or Atlanta or Englewood or Denver or Charlotte
$82k-$96k/yr HybridFull Time
U.S. Bank
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
4+ YOEBachelor’s degree, or equivalent work experience; typically 4-6 years in partner or customer success, relationship management, or related roles.
Job PostingView all
4w
Save
Mark Applied
Hide
Senior Customer Success Manager
Charlotte or Raleigh or St. Louis
HybridFull Time
Rezilient Health
Rezilient Health: Provides hybrid virtual and in-person primary healthcare services.
5+ YOE5–7 years in customer success or healthcare client-facing roles; data-driven; experience with large health systems; startup experience a plus; proficient with CRM tools; able to travel.
Salesforce, HubSpot, Notion
Job PostingView all
2d
Save
Mark Applied
Hide
Lead-Customer Success Manager
Atlanta or Charlotte
OnsiteFull Time
Tricentis
Tricentis: Provides AI-driven continuous software testing and quality engineering platforms.
Leading customer success for enterprise accounts: owning onboarding to renewal, driving value realization, forecasting renewals and expansion, coaching team members, and using Salesforce and Gainsight for operational discipline.
Salesforce, Gainsight
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
Charlotte, North Carolina, United States
OnsiteFull Time
MicroStrategy
MicroStrategyNasdaq: MSTR: Develops enterprise analytics software and manages Bitcoin treasury holdings.
7+ YOE7+ years in customer-facing CS roles in SaaS/enterprise software; Bachelor's degree in business, CS, engineering, data science, or related field; cloud-native tech experience; data/semantics knowledge.
Cloud services, Kubernetes, Docker, AWS, Azure, GCP, MLOps, Semantic Layer, Salesforce, Gainsight
Job PostingView all
3w
Save
Mark Applied
Hide
Customer Success Manager, Robotics Technical Services
Nashville or Garner or Wilmington or Charlotte or Richmond or Herndon
$125k-$178k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Bachelor’s in STEM; experience leading large-scale technical programs; customer-facing with executives; willing to travel ~50%.
Robotics, Program Management, Change Management, Data Analysis, Communication Tools
Job PostingView all
6d
Save
Mark Applied
Hide
Senior Customer Success Manager - Treasury Accounts
Charlotte, North Carolina, United States
OnsiteFull Time
DebtBook
DebtBook: Software for government and nonprofit debt and lease management.
2+ YOEAccounting/finance background, 2+ years treasury/public finance experience, 4+ years relevant industry or fintech SaaS experience, experience with ChurnZero or other CSM platforms, strong communication, project and project-management skills.
ChurnZero
Job PostingView all
2w
Save
Mark Applied
Hide
Customer Success Manager I, Supplier-1
Charlotte, North Carolina, United States
OnsiteFull Time
AvidXchange
AvidXchange: Automates accounts payable and payment workflows for mid-market businesses.
1+ YOE1+ years in sales or customer management; strong communication; cross-functional collaboration; analytical with Excel.
Excel
Job PostingView all
1mo
Save
Mark Applied
Hide
Director of Customer Success
Charlotte, North Carolina, United States
OnsiteFull Time
Fastbreak AI
Fastbreak AI: AI-powered scheduling and operations software for sports organizations.
7+ YOE2+ Mgmt7+ years in customer success or related roles; 2+ years leading CS; experience owning retention/NRR targets and post-sale functions; on-call readiness; strong cross-functional collaboration.
CRM software, AI workflows, Help Center software, Scheduling platforms, Payments platforms
Job PostingView all
1mo
Save
Mark Applied
Hide
VP of Customer Success (Charlotte, NC)
Charlotte or Palo Alto
HybridFull Time
Hippocratic AI
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
8+ YOE5+ MgmtLead enterprise customer success; manage CS executives; healthcare leadership; hospital system experience; startup environment; executive communication; implement CS; travel requirement for on-site client work.
Job PostingView all
4d
Save
Mark Applied
Hide
Manager, Customer Success - Secondary Education East Coast (USA Remote)
Charlotte or United States
$92k-$153k/yr RemoteFull Time
Turnitin
Turnitin: Software for plagiarism detection and academic integrity in education.
5+ YOE2+ Mgmt5+ years CSM experience in EdTech/SaaS, 2+ years sales management, strong coaching and leadership, data analysis skills, experience with SFDC, Google Workspace, Zoom; Tableau experience preferred.
SFDC, Google Workspace, Zoom, Tableau
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Technical Success Manager, Majors - East Region
New York City or Arlington or Atlanta or Austin or Boston or Charlotte or Chicago or Dallas or Hartford or Houston or Indianapolis or Kansas City or Minneapolis or Nashville or New Haven or New York or Philadelphia or Raleigh or St Louis or Remote East
RemoteFull Time
Amplitude
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
5+ YOE5+ years in Customer Success/Technical Account Management; 2+ years leading enterprise software deployments with data governance; 2+ years managing 10+ major/enterprise accounts; renewals and expansions experience.
Amplitude platform, AI agents, data architecture, instrumentation, data governance
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Experience Manager, Enterprise
Charlotte or Houston or Lake Oswego
$95k/yr HybridFull Time
NAVEX
NAVEX: Provides governance, risk and compliance management software solutions.
5+ YOE5+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership; proven ability to improve retention and expansion; data-driven CX and executive communication.
Job PostingView all
1mo
Save
Mark Applied
Hide
Client Success Director, Legal
Charlotte or United States or United States
HybridFull Time
Intapp
IntappNASDAQ: INTA: Cloud business management software for professional and financial services.
12+ YOE12+ years in client success or consulting for professional services; expert in information barrier/ethical wall tech; proven portfolio management; strong communication; travel 10-20%; bachelor’s degree required.
Intapp Walls, Microsoft 365, Microsoft Teams, iManage, NetDocuments, Elite 3e, Aderant
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Experience Manager, Enterprise
Lake Oswego or Charlotte or Houston
$95k/yr HybridFull Time
NAVEX
NAVEX: Provides software for governance, risk, and compliance management.
5+ YOE5+ years in Customer Success or SaaS post-sales leadership; proven ability to improve retention and expansion; data-driven CX, health analytics; strong executive communication.
CRM, Analytics tools, Data visualization
Job PostingView all
2mo
Save
Mark Applied
Hide
Partner Success Sales Associate II
Charlotte, North Carolina, United States
$16-$27/hr HybridFull Time
Resideo
ResideoNYSE: REZI: Manufacturing and distributing home comfort and security solutions.
3+ YOE3+ years in account management, sales support, or customer service; Salesforce experience; proficient in MS Office.
Salesforce, MS Office
Job PostingView all
2mo
Save
Mark Applied
Hide
Technical Program Manager
Charlotte, North Carolina, United States
OnsiteFull Time
H2O.ai
H2O.ai: Provides open-source machine learning and predictive analytics for enterprises
5+ YOE5+ years in program management, delivery leadership, or customer success in AI/analytics; proven enterprise account experience; hands-on AI/ML program delivery.
Job PostingView all
1mo
Save
Mark Applied
Hide
Account Manager
Charlotte or Austin
HybridFull Time
Olly Olly
Olly Olly: A SaaS delivering tools and services to help small businesses grow and manage operations
Customer-success/sales experience, CRM proficiency, strong communication, and ability to manage 175-200 small business clients; outbound calling and upsell skills.
CRM, Phone/Outreach, Customer relationship management
Job PostingView all
2w
Save
Mark Applied
Hide
Account Manager I
Dallas or Charlotte
OnsiteFull Time
Paymentus
PaymentusNYSE: PAY: Provides cloud-based electronic bill presentment and payment technology.
5+ YOE5+ years in client relationship management or customer success; SAAS experience; strong communication; negotiation; financial modeling; travel up to 35%.
Salesforce, Microsoft Office, Online bill payment systems
Job PostingView all