Chicago or Atlanta or San Francisco or Miami or New York City
$102k-$150k/yrHybridFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
5+ YOESenior CSM with 5+ years in customer success/account management; manages high-value SMB portfolio; strong communication and data-driven; hospitality/restaurant exp a bonus.
Applied Systems: Cloud-based software solutions for the insurance industry.
3+ YOEMinimum 3 years in a Customer Success role; strong communication; relationship management; Salesforce/Power BI/Excel a plus; Bachelor's degree or equivalent experience.
Remarcable: Cloud-based procurement and operations platform for construction contractors.
3+ YOE3-5 years in customer success or account management in B2B SaaS; construction industry preferred; strong communication; data-driven; CRM tools; self-motivated.
Front: Customer operations platform for collaborative team communication.
2+ YOE1–2+ years in Customer Success or Account Management in a B2B SaaS environment; proven renewals experience; strong commercial instincts; ability to interpret usage data; excellent communication.
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
Arvist: AI-powered quality control platform for warehouse and logistics operations.
2+ YOE3-5 years in customer success/account management/implementation at a B2B SaaS company; logistics/warehouse experience; ability to own outcomes; travel to client sites; remote with Chicago base.
MARKT-PILOT: Software for spare parts pricing and market transparency.
3+ YOE3+ years in Customer Success or related roles in B2B SaaS; experience working with pricing, CPQ, revenue optimization, or data-driven products preferred.
Chicago or Austin or New York or San Francisco or Vancouver or Raleigh or Lehi or Seattle or Denver
RemoteFull Time
Canals: AI-powered automation platform for industrial supply chain distributors.
5+ YOE5-8 years in Customer Success for B2B SaaS; startup experience; renewals and retention; strong communication; non-technical audiences; enterprise support preferred.
Chicago or Minneapolis or Clayton or Waltham or St. Cloud or Kennesaw or Houston or Wichita or Madison or Tampa or Philadelphia or Dallas or Indianapolis
$99k-$173k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOE5+ years in SaaS customer success, enterprise accounts, healthcare industry knowledge; Bachelor's degree required; strong project management and communication skills.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3-4 years in Customer Success or SaaS; strong consulting, value-creation, and C-level facilitation; excellent communication; cloud data management experience preferred.
ETL, ELT, Data Governance, MDM, Data Quality, API Management, Cloud Data Management Platform
Applied Systems: Provider of cloud-based management software for the insurance industry.
3+ YOE3+ years in customer success with enterprise experience; strong presentation, organization, stakeholder management, and problem-solving; Bachelor's or equivalent.
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
5+ YOE5+ years in customer success/account management/consulting with large enterprises (SaaS preferred); strong executive relationship, presentation, analytical, and problem-solving skills; willing to travel up to 35%.