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37 jobs- Detroit • 50 miles
1w
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Customer Success Manager
Farmington Hills, Michigan, United States
HybridFull Time
RouteOne
RouteOne: Automotive finance platform for credit applications and electronic contracting.
6+ YOECustomer success lead responsible for onboarding, training, and retention across diverse customer types.
Microsoft Office, Salesforce, CRM, RouteOne Menu technology
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6d
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Customer Success Manager (CSM)
North America or Boston or Detroit or New York City or Israel
RemoteFull Time
Upstream Security
Upstream Security: Provides a cloud-based cybersecurity and analytics platform that protects connected vehicles and smart mobility services.
5+ YOE5+ years in Customer Success/TAM/Program Management managing complex enterprise accounts; strong project and program management, technical fluency with APIs/cloud/cybersecurity/data platforms, executive communication, and cross-regional coordination.
APIs
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6d
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Strategic Customer Success Manager
Detroit, Michigan, United States
$110k-$130k/yr FieldFull Time
UVeye
UVeye: Develops automated vehicle inspection systems using AI, computer vision, and machine learning for automotive customers.
10+ YOE10+ years in Automotive SaaS, dealership operations, or enterprise account management; proven multi-location account experience; ability to influence leadership, analyze performance data, and travel ~40–50%.
Salesforce
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1mo
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Director, Customer Success
Ann Arbor, Michigan, United States
OnsiteFull Time
Overhaul
Overhaul: Provides real-time supply chain visibility and risk management software.
7+ YOELead customer success strategy, manage team, drive onboarding, adoption, retention, and cross-functional collaboration.
CRM software
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2mo
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Associate Customer Success Manager, Growth - Audit
Eagan or Frisco or Ann Arbor
$71k-$131k/yr HybridFull Time
Thomson Reuters
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
1+ YOE1-3 years in Customer Success/Account Management (SaaS); 1-3 years Accounting/Audit experience preferred; Bachelor's in Business/Marketing/Communication or related field; proficient with CRM tools.
CRM platforms
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2mo
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Enterprise Customer Success Manager (Pet)
Ann Arbor or Wayne or Austin
$70k-$75k/yr HybridFull Time
DaySmart
DaySmart: Business management software for service-based industries.
3+ YOE3-6 years enterprise SaaS experience; strong relationship, analytics, and executive communication skills; CRM (Salesforce) proficiency; multi-stakeholder management.
Salesforce, Intercom, HubSpot
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1w
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Signature Customer Success Account Manager - Flint, MI
Flint or Burton
OnsiteFull Time
UPS
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOE0–4 years in customer success or related roles; SMB account management; strong organizational and data-driven skills; located in the territory; no relocation support.
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1mo
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Senior Customer Success Manager - Market Access
United States or Ann Arbor
$94k-$118k/yr RemoteFull Time
Clarivate
ClarivateNew York Stock Exchange: CLVT: Provides data, analytics, and software for the global innovation lifecycle.
7+ YOE7+ years in customer-facing roles; 3+ years in Market Access/Commercial teams within Healthcare/Life Sciences; Bachelor’s degree or equivalent.
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1w
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Customer Success Manager - Contract Renewals and Subscriptions
Madison Heights or Columbus or Findlay or Maumee
OnsiteFull Time
McNaughton-McKay Electric Company
McNaughton-McKay Electric Company: Distributes wholesale electrical products and industrial automation solutions.
5+ YOEExperience in account management, renewals, ARR targets, and software subscriptions; strong communication and data-driven decision making.
CRM, Data analytics, Customer success software
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1w
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Customer Success Manager - Renewals
Mayfield Heights or Pittsburgh or Columbus or Detroit or Buffalo
$79k-$119k/yr RemoteFull Time
Rockwell Automation
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
Bachelor's degree or equivalent experience; US work authorization; 10-20% travel; CRM experience preferred.
Salesforce, Gainsight
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1mo
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Client Success Manager
Ann Arbor, Michigan, United States
$50k-$66k/yr HybridFull Time
DocNetwork
DocNetwork: Provides electronic health record and management software for camps and schools.
Experience in client success or account management in SaaS; strong communication; manage 120+ accounts; tech-savvy; Zendesk/Salesforce/Jira a plus.
Zendesk, Salesforce, Jira
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6d
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Client Success Manager
Windsor, Ontario, Canada
OnsiteFull Time
AlphaKOR
AlphaKOR: A full-service business technology provider of managed IT and software.
4+ YOE4+ years in client success/account management or managed IT; strong IT infrastructure, cloud, managed services, and cybersecurity knowledge; stakeholder management, communication, strategic planning and service delivery skills.
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1w
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Customer Success Manager - Contract Renewals and Subscriptions
Madison Heights or Columbus or Findlay or Maumee
OnsiteFull Time
McNaughton-McKay
McNaughton-McKay: Distributes electrical products and automation solutions to industrial customers.
Bachelor’s degree preferred or 5+ years experience; strong knowledge of services/solutions; excellent communication and analytical skills.
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2mo
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Client Success Manager
Farmington Hills, Michigan, United States
$65k-$75k/yr HybridFull Time
Member Driven Technologies
Member Driven Technologies: Provides private cloud hosting and technology services for credit unions.
2+ YOE2+ years in client success/account/relationship management in a B2B environment; HS diploma required; bachelor's preferred; background in financial services/fintech or enterprise software; proven client retention and cross-functional collaboration.
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1mo
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Sr. Principal Customer Success Manager - Detroit
Detroit, Michigan, United States
$112k-$155k/yr RemoteFull Time
PagerDuty
PagerDutyNYSE: PD: Platform for real-time incident response and digital operations automation.
8+ YOE8-10 years in customer-facing SaaS, proven value delivery, strong IT/DevOps knowledge, able to travel up to 25%
SaaS, DevOps, IT monitoring
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5d
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MAINFRAME CUSTOMER SUCCESS SPECIALIST | BMC Software Careers
Detroit or Houston or San Francisco or New York or Washington
$115k-$191k/yr RemoteFull Time
BMC Software
BMC Software: Enterprise software for IT operations, automation, and management.
10+ YOE10+ years mainframe (z/OS) expertise, experience with BMC/competitor mainframe tools and DB2, executive-level customer management, bilingual English/Spanish, BS in CS or equivalent experience, strong consulting and cross-functional collaboration skills.
z/OS, DB2
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5d
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MAINFRAME CUSTOMER SUCCESS SPECIALIST | BMC Software Careers
Detroit or Houston or San Francisco or New York City or Washington or United States
$115k-$191k/yr RemoteFull Time
BMC Software
BMC Software: Provides enterprise software for IT management and automation.
10+ YOE10+ years mainframe (z/OS) expertise, experience with BMC/competitor mainframe tools and DB2, strong consulting and executive-level customer management, bilingual English/Spanish, BS in CS or equivalent experience, cross-functional alignment skills.
z/OS, DB2
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2mo
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Customer Success Manager, Proactive Services (Auburn Hills, MI, Michigan, United States)
Auburn Hills, Michigan, United States
$130k/yr OnsiteFull Time
Atlas Copco
Atlas CopcoNasdaq Stockholm: ATCO A: Manufactures industrial compressors, vacuum systems, and power tools.
Bachelor’s degree in Business, Engineering, IT/CS, Communications, or related field; sales experience with KPI track record; strong technical aptitude; willing to travel up to 50%; strong presentation and software sales experience.
MS Office, PowerPoint, Word, Excel, Teams
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2mo
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Associate Client Success Partner
Royal Oak, Michigan, United States
$45k-$60k/yr HybridFull Time
SpotOn
SpotOn: Provides point-of-sale and business management software for restaurants.
1+ YOEProven ability to manage high-volume client accounts; strong communication; familiarity with SpotOn tools; 1 year in customer success or related roles.
Salesforce, Hub, Tableau, Metabase
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2mo
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Regional Customer Success Director - Great Lakes
Chicago or Milwaukee or Detroit or Cleveland
$180k-$220k/yr RemoteFull Time
HeartFlow
HeartFlowNASDAQ: HTFL: Provides AI-driven non-invasive cardiac diagnostic software and analysis.
12+ YOE5+ Mgmt12+ years in related field, 5+ years of people leadership; experience in cardiovascular/medical imaging or complex IT solutions; travel up to 30%; bachelor’s degree or 4 years of relevant experience; master’s preferred.
JIRA
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