OrgenesisNASDAQ: ORGS: Develops and manufactures advanced cell and gene therapies.
3+ YOEBachelor's degree required; 3+ years customer success/account management experience; proficiency with Microsoft Office and CRM platforms; strong relationship management, reporting, and analytical skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM, Salesforce, HubSpot, Microsoft Dynamics
Chicago or Atlanta or San Francisco or Miami or New York City
$102k-$150k/yrHybridFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
5+ YOESenior CSM with 5+ years in customer success/account management; manages high-value SMB portfolio; strong communication and data-driven; hospitality/restaurant exp a bonus.
Filtrous: Distributor of laboratory equipment and scientific supplies.
3+ YOE3+ years in customer success or account management; proven retention and revenue growth; proficient with CRM/CSM tools; strong communication and relationship skills.
Biller Genie: Automates accounts receivable and payment reconciliation for small businesses.
4+ YOE2+ Mgmt4+ years in customer success or account management with 1-2 years in people management; SaaS retention/expansion track record; strong analytics; excellent communication; CS platforms experience.
Windward: Provides maritime analytics and AI-driven risk insights to help organizations anticipate and mitigate maritime operational risks.
3+ YOE3+ years in Customer Success or Account Management (SaaS preferred), experience with U.S. Federal/Government customers, strong communication and strategic skills, familiarity with maritime/intelligence advantageous, Salesforce experience, willingness to travel up to 40%.
Rentvine: Provide property management software for residential rental businesses.
3+ YOE3–5+ years in Customer Success or similar; strong analytics; experience with CS tools; ability to turn data into insights; proactive and collaborative; growth mindset.
onPhase: AI-powered platform for accounts payable and payment automation.
3+ YOE3+ years in customer success or similar in B2B SaaS; proven value delivery; finance/AP/ERP domain experience; cross-functional collaboration; strong communication and problem-solving.
Chicago or Minneapolis or Clayton or Waltham or St. Cloud or Kennesaw or Houston or Wichita or Madison or Tampa or Philadelphia or Dallas or Indianapolis
$99k-$173k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOE5+ years in SaaS customer success, enterprise accounts, healthcare industry knowledge; Bachelor's degree required; strong project management and communication skills.
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck: Access earned wages early through a digital mobile platform.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Iru: AI-powered platform for identity, endpoint security, and compliance.
3+ YOE3–6+ years in SaaS customer success or account management; enterprise account experience; strong executive relationship skills; strong business acumen and communication.
Humata Health: Automates healthcare prior authorization workflows using artificial intelligence.
5+ YOE5+ years in customer success or consulting; healthcare/technology experience; Bachelor’s in Business, Economics, Healthcare Administration or related field; strong communication; proficient in Power BI; willing to travel up to 30%; hybrid/remote work in US.
Portland or Dulles or Cork or Miami or Romania or Serbia or India or Australia or Spain
HybridFull Time
Everseen: Provides AI-powered computer vision solutions for retail loss prevention.
3+ YOE3+ years in customer success or related field preferred; experience with AI-powered SaaS and enterprise retail accounts; strong data analysis (Excel/PowerBI), communication, and problem-solving; bachelor’s in business preferred; ability to travel up to 50%.
Boston or Columbus or Denver or Miami or Philadelphia or Seattle or Toronto
RemoteFull Time
Emplifi: A customer engagement platform for social marketing, commerce, and care.
3+ YOE3-5 years in customer success or account management; Bachelor's in Business, Marketing, Communications, or related field; strong relationship skills; proficient with CRM and customer success tools (Salesforce, Gainsight); knowledge of digital marketing services.
Malwarebytes: Provides cybersecurity software to protect devices from digital threats.
5+ YOE2+ MgmtLead a Tampa Bay-based Customer Success team for ThreatDown; 5+ years in CS in cybersecurity; 2+ years managing technical success teams; strong leadership and cybersecurity knowledge; familiar with Salesforce, Gainsight, Jira, Zendesk.