San Francisco or New York City or Los Angeles or Phoenix
$102k-$150k/yrRemoteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
3+ YOE3–5 years in customer success, account management, onboarding, or related roles; Bachelor’s degree or equivalent; strong communication and problem-solving; ability to manage multiple accounts and cross-functional collaboration.
San Francisco or Los Angeles or New York City or United States
RemoteFull Time
Mento: AI-powered career coaching and leadership development platform.
4+ YOE4+ years in customer success or account management at B2B SaaS, experience running renewals and expansion, experience with HR/L&D stakeholders, fluent with CRM tools (HubSpot preferred) and automation, strong commercial and operational skills.
Whip Media: SaaS platform for managing and monetizing media content distribution.
5+ YOE5+ years in Customer Success or Account Management within SaaS; must reside in Los Angeles area; strong communication, relationship-building, and analytical skills; able to travel to client sites 3-4 days/week.
Compa: AI-powered compensation intelligence platform for enterprise teams.
3+ YOE3+ years in Customer Success or related roles; familiarity with AI products; experience designing customer programs; ability to work with technical and advisory audiences; strong communication and analytical skills.
Los Angeles or Mountain View or San Francisco or United States
$110k-$120k/yrRemoteFull Time
Harness: AI-powered platform for automating software delivery and DevOps.
5+ YOE5+ years in Customer Success or SaaS post-sales; proven adoption, retention, and renewal impact; strong executive communication; cross-functional collaboration.
Parsec Automation: Provides software to manage and optimize manufacturing operations.
5+ YOE5–8 years in Customer Success or Account Management for enterprise software; manage $250K+ ARR; strong communication; cross-functional collaboration; AI tools used for productivity.
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
JAANUU: Modern, performance-driven medical apparel for healthcare professionals.
5+ YOE5+ years in Customer Success, CX, or Customer Service leadership; strong experience with Gorgias, Shopify, HubSpot CRM, Okendo, and loyalty tools; proven ability to drive retention and customer satisfaction.
TRACTIAN: AI-powered platform and sensors for industrial predictive maintenance.
5+ YOEManage customer projects in manufacturing maintenance; ensure satisfaction and expansion; travel up to 25% in North America; bilingual English/Spanish.
YQN Logistics: Digital logistics platform for international shipping and supply chain.
3+ YOE3+ years in Customer Success or related roles; experience in logistics, transportation, 3PL, supply chain, or e-commerce preferred; remote work able; bilingual English/Chinese preferred.
CompassNYSE: COMP: Technology-enabled residential real estate brokerage and agent software platform.
2+ YOE2-3 years in customer service, training, office management, hospitality, or operations; real estate or enterprise tech experience is a plus; strong communication and problem-solving skills.
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
5+ YOE5+ years in customer success, project management, business development, or related roles; strong communication; familiarity with enterprise networking and cybersecurity concepts; comfortable with hybrid work.
Gruntwork: Provides infrastructure-as-code tools and libraries for cloud automation.
6+ YOE6+ years in customer success, account management, or technical consulting for enterprise SaaS/infrastructure; strategic mindset; exceptional communication; data-driven; cloud and DevOps know-how; startup mindset.