Netrio: Managed IT services provider offering infrastructure and cybersecurity solutions.
3+ YOE3-5 years in customer success or account management in cybersecurity or managed security services; Bachelor's degree in Sales/Marketing/Communications/Business or related field (or equivalent).
PagerDutyNYSE: PD: Platform for real-time incident response and digital operations automation.
5+ YOE5+ years in Customer Success or related roles in SaaS/enterprise software; proven retention metrics; QBRs and strategic success planning; strong lifecycle management; Bachelor's or equivalent experience.
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
3+ YOE3+ years in customer success or SaaS; experience with enterprise accounts; knowledge of legal tech; strong communication and executive presence; willing to travel up to 25%.
Bell Lumber & Pole: Manufacturer of treated wood poles and engineered wood structures.
5+ YOE2+ MgmtBachelor's degree in Business or equivalent experience; 5+ years in customer operations/sales support/customer success or related; 2+ years leading teams; advanced Microsoft Office; CRM (HubSpot) experience preferred; strong leadership and analytical skills.
Chicago or Minneapolis or Clayton or Waltham or St. Cloud or Kennesaw or Houston or Wichita or Madison or Tampa or Philadelphia or Dallas or Indianapolis
$99k-$173k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOE5+ years in SaaS customer success, enterprise accounts, healthcare industry knowledge; Bachelor's degree required; strong project management and communication skills.
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
2+ YOE2+ years in sales or customer success in tech; strong communicator and negotiator; experience with SMB customers; ability to renew/upsell; proficient in Salesforce and spreadsheets; customer service oriented.
Total Expert: Provides a customer engagement platform for banks and lenders.
5+ YOE5+ years in Customer Success or related; 3+ years SaaS; mortgage/financial services experience preferred; strong relationship building; 15-25% travel.
MS Excel, PowerPoint, Word, Outlook, Process Mapping Tools
HHAeXchange: SaaS platform for home and community-based care management.
3+ YOEBachelor's or equivalent, 3+ years in customer success or account management (SaaS), experience managing mid-market portfolios, proficiency with Gainsight and Salesforce, generative AI experience, strong executive communication and analytical skills.
Chicago or Naperville or Bristol or Minneapolis or Atlanta or Wisconsin
$114k-$148k/yrRemoteFull Time
OneStreamNASDAQ: OS: AI-driven enterprise finance platform for unified planning and reporting.
8+ YOE8+ years professional experience, 5+ years as a Customer Success Manager in SaaS, proven customer advocacy and portfolio management, CPM/finance process knowledge, and willingness to travel up to 50%.
OneStream, Oracle EPM (HFM), Oracle EPM (FCCS), Oracle EPM (PBCS), Oracle EPM (Planning), Essbase, FDM, SAP BPC (Outlooksoft), SAP BOFC (Cartesis), IBM Cognos, Anaplan
Tightrope Media Systems: Develops broadcast automation and digital signage software solutions.
Strong customer communication and relationship-building skills, facilitation and time-management abilities, SaaS experience, attention to detail, and ability to quote renewals and expansions.
Carousel Cloud, CRM, BrightSign, Apple TV, Windows Media Player
Perforce: Provides enterprise DevOps solutions for version control and software testing.
7+ YOE3+ Mgmt7+ years in Customer Success or post-sale roles with 3+ years managing teams; proven retention/expansion results in B2B SaaS; strong analytics; experience with Salesforce, Gainsight, Catalyst, ChurnZero; Bachelor's or equivalent.
Internet Brands: Operates vertical digital media properties and software service platforms.
5+ YOE5+ years in customer success/account management or performance marketing; experience with CRM platforms (Clio, Salesforce, Litify, LeadDocket), AI tools and agentic workflows, strong data analysis and executive communication skills.
Inspectorio: AI platform for global supply chain visibility and quality.
2+ YOEBachelor's degree or equivalent and 2 years related experience; 24 months experience managing IT projects, driving IT product business development, contract changes, and process mapping; proficiency with HubSpot, Totango, Salesforce, Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, and Google Sheets.
HubSpot, Totango, Salesforce, B2B SaaS, Inspectorio Platform (Sight, Risk, Traceability, Lab Testing), Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, Google Sheets
Customer Success Manager - Healthcare, Product Team
Minneapolis or Atlanta or Boston or Irving or Chicago or San Diego or Arlington
$110k-$120k/yrHybridFull Time
ECG Management Consultants: Provides strategic and operational management consulting to healthcare organizations.
4+ YOEManage post-sale customer relationships, drive renewals and revenue, onboard subscribers, and collaborate with product and sales to grow subscription value.
Microsoft Dynamics, Salesforce, ServiceNow, Jira, Microsoft Word, Excel, PowerPoint