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34 jobs- Nashville • 50 miles
1mo
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Customer Success Manager
Franklin, Tennessee, United States
OnsiteFull Time
HubSync
HubSync: Automates workflows for tax and accounting professionals.
5+ YOE5+ years in Enterprise SaaS Customer Success; proven multi-enterprise account management; Jira/Confluence/HubSpot; accounting industry experience preferred; Bachelor's degree.
Jira, Confluence, HubSpot
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1w
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Customer Success Manager
Nashville, Tennessee, United States
HybridFull Time
VITL
VITL: E-prescribing software and marketplace for compounding pharmacies.
2+ YOE2–5+ years in Customer Success or Account Management; experience managing a high-volume B2B portfolio; upsell/cross-sell experience; strong communication; highly organized; proficient with CRM and tracking health metrics.
CRM
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2d
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Senior Customer Success Manager
Nashville, Tennessee, United States
OnsiteFull Time
Findhelp
Findhelp: Building digital infrastructure for connecting people to social services.
7+ YOE7+ years in enterprise customer success/account management or strategic consulting managing high-revenue portfolios; healthcare expertise preferred; expert with Vitally, HubSpot, Availity and generative AI; strong executive presence and QBR experience.
Vitally, HubSpot, Availity, Generative AI
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1mo
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Customer Success Manager
Nashville, Tennessee, United States
$75k-$80k/yr RemoteFull Time
Zeta Global
Zeta GlobalNYSE: ZETA: Provides an AI-powered marketing platform for enterprise customer engagement.
2+ YOE2-3 years in digital advertising or client services; strong client management and communication; analytical with data-driven mindset.
Campaign management tools, Reporting platforms, Excel
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1w
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Customer Success Manager/Implementation Consultant
Nashville or Austin
HybridFull Time
Stampli
Stampli: Provides accounts payable automation software that centers communications on invoices to accelerate approvals and improve collaboration.
3+ YOE3+ years in customer-facing B2B SaaS/post-sales implementation roles; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and consultative skills.
NetSuite, Sage, Stampli, ChatGPT Enterprise, ERP, P2P
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1mo
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Senior Customer Success Manager- US (East Coast)
Nashville, Tennessee, United States
RemoteFull Time
Dexory
Dexory: Provides autonomous robots and AI for real-time warehouse intelligence.
Senior Customer Success Manager with SaaS experience, strong renewals and account growth, travel across North America, excellent communication, and data-driven insights.
Dashboards, SQL, CRM, SaaS
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2d
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Associate, Customer Success
Nashville, Tennessee, United States
HybridFull Time
Kobalt
Kobalt: Provides technology-driven music publishing and rights management services.
Customer support experience with strong communication, organization, and prioritization; experience with Zendesk; ability to onboard clients, manage inquiries, and improve processes; 1–3 years experience preferred.
Zendesk
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3d
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Fractional Head of Customer Success
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow
Reflow: Workforce and workflow intelligence platform for enterprise operations.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
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1w
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Success Manager
Nashville or San Diego or United States
$70k-$90k/yr HybridFull Time
HealthStream
HealthStreamNASDAQ: HSTM: Provides workforce management and provider solutions for healthcare organizations.
3+ YOEBachelor's in healthcare/business/technical field, minimum 3 years in customer service/sales or related role, healthcare experience preferred; proficiency with Microsoft Office, Salesforce desirable; experience with HealthStream products a plus; travel up to 20%.
HealthStream, Salesforce, Microsoft Office
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1mo
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Senior Technical Success Manager, Majors - East Region
New York City or Arlington or Atlanta or Austin or Boston or Charlotte or Chicago or Dallas or Hartford or Houston or Indianapolis or Kansas City or Minneapolis or Nashville or New Haven or New York or Philadelphia or Raleigh or St Louis or Remote East
RemoteFull Time
Amplitude
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
5+ YOE5+ years in Customer Success/Technical Account Management; 2+ years leading enterprise software deployments with data governance; 2+ years managing 10+ major/enterprise accounts; renewals and expansions experience.
Amplitude platform, AI agents, data architecture, instrumentation, data governance
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2mo
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Client Success Specialist
Gallatin, Tennessee, United States
RemoteFull Time
Servpro
Servpro: Emergency restoration and cleaning services for homes and businesses.
5+ YOE5+ years in Customer Success, Account/Program Management or related roles; strong analytics; executive communication; PowerPoint proficiency; high professionalism.
PowerPoint
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1mo
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Director of Customer Success, Strategic Accounts
Nashville, Tennessee, United States
OnsiteFull Time
Mosai
Mosai: Software platform for intelligent home-based care coordination and analytics.
10+ YOE3+ MgmtSenior CS leader with 10+ years in B2B SaaS, 3+ years people mgmt, executive engagement, cross-functional collaboration.
Salesforce, CSM tools
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4d
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Senior Enterprise Client Success Manager
Tennessee or Nashville or Atlanta or Sioux Falls or Machesney Park or United States
$121k-$162k/yr RemoteFull Time
Experity
Experity: Software and billing services for urgent care providers.
7+ YOEBachelor's degree or equivalent, 7+ years client-facing experience with large enterprise healthcare clients, executive relationship management, SaaS/PE/RCM knowledge, EMR/PM familiarity, strong data/KPI and consultative skills.
Electronic Medical Records (EMR), Practice Management (PM), Patient Engagement (PE), EDI
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2w
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Director, Partner Success
Chicago or Los Angeles or Nashville or New York or Seattle
OnsiteFull Time
Metropolis
Metropolis: Computer vision technology for checkout-free parking and retail payments.
5+ YOE5+ years in client success/account management or strategic customer-facing role; strong financial acumen; excellent communication; capable of managing complex accounts; travel 5-10%.
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4d
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Client Success Manager - Blakeford at Home (52654)
Nashville, Tennessee, United States
FieldFull Time
Blakeford at Green Hills
Blakeford at Green Hills: Provides comprehensive senior living and long-term healthcare services.
5+ YOEBachelor's degree in marketing, healthcare administration, or related field; 5+ years sales experience with emphasis on customer engagement; strong leadership, communication, and interpersonal skills; proficiency with Microsoft Office and CRM platforms.
Microsoft Office, CRM
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3mo
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Customer Onboarding Specialist - Craft Education
Nashville, Tennessee, United States
$60k-$91k/yr OnsiteFull Time
Western Governors University
Western Governors University: Offers accredited online competency-based bachelor's and master's degrees.
2+ YOE2+ years in customer onboarding, customer success, or project management; bachelor’s degree in business or related field; travel up to 20%.
Project management tools, Customer success tools
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1mo
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Enablement Manager
Raleigh or Chicago or Boston or Franklin
$68k-$84k/yr HybridFull Time
VitalSource
VitalSource: Provides digital course materials and e-learning software platforms.
3+ YOE3+ years in customer success, enablement, or related customer-facing roles; SaaS/B2B experience; CRM/tools experience; training content development.
Salesforce, ChurnZero
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6d
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Client Relationship Manager
Nashville or Tulsa
OnsiteFull Time
HireRight
HireRight: Global provider of employment background screening and workforce solutions.
3+ YOE3+ years client/customer service experience (customer success preferred). High school diploma required; bachelor’s preferred. Experience with Microsoft Office and Salesforce a plus. Background screening experience and travel as required.
Microsoft Office Suite, Salesforce CRM
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3d
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Client Relations Manager
La Vergne, Tennessee, United States
$65k-$82k/yr OnsiteFull Time
Ingram Content Group
Ingram Content Group: Distributes physical and digital books and provides print-on-demand services.
4+ YOEBachelor's degree or equivalent experience; 4 years book industry or client management experience; 1 year Microsoft Excel and Word experience; preferred AI tools and B2B client success experience.
Microsoft Excel, Microsoft Word, AI tools
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2mo
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Business Development Manager
Nashville, Tennessee, United States
$40k-$100k/yr OnsiteFull Time
Magnolia Home Inspections
Magnolia Home Inspections: Provides comprehensive residential and commercial property inspection services.
3+ YOE3+ years in sales or customer relations; strong networking; CRM management; degree preferred or proven selling success.
CRM
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