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624 jobs- New York
1w
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Customer Success Manager
New Jersey or Maryland or Ohio or New York
RemoteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Experience in Customer Success or account management in SaaS/B2B; strong communication; analytical; manage diverse portfolio; knowledge of subscription lifecycle.
Salesforce
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2mo
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Manager, Customer Success
New York City, New York, United States
$150k-$190k/yr HybridFull Time
PermitFlow
PermitFlow: AI-powered permit application and management platform for builders.
5+ YOE2+ Mgmt2+ years in people leadership in Customer Success; 5+ years in Customer Success; strong analytics; startup/high-growth experience; effective communication and coaching.
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1mo
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Customer Success Manager
New York, New York, United States
HybridFull Time
Thomson Reuters
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
4+ YOE4–6+ years in Customer Success or related roles in SaaS; onboarding enterprise customers; strong coordination and communication; manage multiple engagements.
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1mo
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Customer Success Manager
New York, New York, United States
$137k-$170k/yr HybridFull Time
Whip Media
Whip Media: SaaS platform for managing and monetizing media content distribution.
5+ YOE5+ years in Customer Success or account management in SaaS; NYC resident; enterprise client management; strong communication; analytics; multi-client management; passion for media.
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6d
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Customer success manager
Airport City or North Hempstead
OnsiteFull Time
Demo Company
Demo Company: A technology creating innovative solutions and platforms to enhance user experience and drive digital transformation.
3+ YOE3+ years in customer success or account management, strong communication, problem-solving, multitasking, CRM familiarity, and English proficiency.
CRM
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2mo
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Customer Success Manager
New York, New York, United States
$120k-$135k/yr HybridFull Time
Computershare
ComputershareASX: CPU: Global provider of financial administration and shareholder management services.
6+ YOE6–8 years in customer success, account management in B2B SaaS/fintech, onboarding, renewal and renewal expansion experience.
CRM, SaaS, Investor Relations software
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4w
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Customer Success Manager
New York City, New York, United States
$90k-$120k/yr HybridFull Time
Passage Health
Passage Health: Provides practice management software for autism care providers.
3+ YOE3-5 years in customer success/onboarding in SaaS or healthcare technology; strong communication; ownership mindset; project management; collaborative and customer-focused.
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3mo
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Customer Success Manager
New York City, New York, United States
$70k-$75k/yr HybridFull Time
EMARKETER
EMARKETER: Provides research and data insights for digital marketing and commerce.
Client-facing experience in customer success or account management; strong communication; SaaS familiarity; CRM and AI-powered outreach experience.
Salesforce, AI tools, CRM
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2w
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Customer Success Manager
New York, New York, United States
$125k-$150k/yr HybridFull Time
PraxisPro
PraxisPro: AI-powered training and commercial intelligence for life sciences companies.
3+ YOE3+ years in customer success or account management at a B2B SaaS company; strong communication; relationship management; data-driven; highly organized; travel 25-50%.
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1w
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Customer Success Manager
New York or United States
$85k-$90k/yr RemoteFull Time
Transfr
Transfr: Provides virtual reality simulations for career training and exploration.
3+ YOE3+ years in Customer Success or Account Management; 1+ year managing high-volume portfolios; CS automation experience; strong communication; onboarding; travel ~25%.
ClientSuccess, Gainsight, ChurnZero
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4w
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Customer Success Manager
Boston or New York City
$100k-$125k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
3+ YOE3+ years in Customer Success, Account Management, or solutions consulting for SaaS; experience with enterprise customers and senior stakeholders; strong communication and ability to translate needs into solutions.
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1mo
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Customer Success Manager
New York, New York, United States
$100k-$140k/yr HybridFull Time
Nitra
Nitra: AI-native business operating system for medical practices.
2+ YOE2-8 years in customer success or account management; experience with executives; B2B, startup; able to explain fintech concepts; hybrid work.
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3w
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Customer Success Manager
New York City, New York, United States
$75k-$90k/yr HybridFull Time
LBi Software
LBi Software: Develops custom software solutions for sports and enterprise operations.
1+ YOE1–4 years in Customer Success/Account Management in B2B SaaS; strong communication with senior/technical stakeholders; multi-account management; adaptable in fast-evolving environments.
HubSpot
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2mo
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Customer Success Manager
New York, New York, United States
OnsiteFull Time
Osmos
Osmos: AI-powered retail media operating system for retailers.
2-6 years in customer success or enterprise account management within SaaS, retail media, ad-tech, or mar-tech; strong stakeholder management and quota attainment.
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1mo
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Customer Success Manager
New York, New York, United States
$100k-$130k/yr OnsiteFull Time
Pillar
Pillar: AI-powered platform for automated commodity risk management and hedging.
3+ YOE3+ years in customer success or account management; fintech/financial services exposure; renewals ownership; strong communication; project management; self-directed in early-stage startup.
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1mo
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Customer Success Manager
Chicago or Atlanta or San Francisco or Miami or New York City
$102k-$150k/yr HybridFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
5+ YOESenior CSM with 5+ years in customer success/account management; manages high-value SMB portfolio; strong communication and data-driven; hospitality/restaurant exp a bonus.
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1mo
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Customer Success Manager
New York City, New York, United States
$85k-$110k/yr HybridFull Time
rePurpose Global
rePurpose Global: Helps brands measure and offset their plastic footprint.
3+ YOE3+ years in customer success, strong data skills, project management, HubSpot experience, AI-enabled workflow improvements, startup environment adaptability.
HubSpot
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2w
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Customer Success Manager
New York, New York, United States
$70k-$80k/yr RemoteFull Time
Rhymetec
Rhymetec: Provides managed cybersecurity and compliance services for cloud businesses.
2+ YOETwo years of experience in Customer Success at a SaaS company; experience in sales or customer service preferred.
Google Workspace, HubSpot, Monday.com
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2w
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Customer Success Manager
New York City, New York, United States
$90k-$140k/yr HybridFull Time
Intenseye
Intenseye: AI-powered computer vision platform for industrial workplace safety
Customer Success Manager in SaaS; strong relationships; cross-functional collaboration; NYC on-site 3 days; manufacturing/industrial experience; travel up to 20%.
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2mo
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Customer Success Manager
Brooklyn or New York City or Los Angeles
$80k-$110k/yr OnsiteFull Time
Flip
Flip: Automates enterprise customer service phone calls using voice AI.
Lead product implementation, build relationships, and drive customer success in healthtech/ecommerce.
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