6d
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Manager, Customer Success
Pittsburgh, Pennsylvania, United States
HybridFull Time
5+ YOE5+ MgmtBachelor's or equivalent experience, 5+ years in Customer Success or related customer-facing roles, 5+ years people management, experience with Salesforce/CRM, strong communication and coaching skills.
CRM, Salesforce
3mo
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Customer Success Manager
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
Mid-level customer success role focusing on technical account management, onboarding, training delivery, and cross-functional collaboration; willing to travel as needed.
Zendesk, CRM, video conferencing, instructional software
4d
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Customer Success Manager
Pennsylvania or United States
$105k-$130k/yr RemoteFull Time
Previous customer success experience, SaaS knowledge, cybersecurity fundamentals, strong communication and stakeholder management, experience owning retention/expansion metrics (GRR/NRR/NPS).
ChurnZero, HubSpot, Tableau, Looker, Slack, Gong, Hack The Box
1mo
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Customer Success Manager
Philadelphia, Pennsylvania, United States
RemoteFull Time
5+ YOE5+ years in Customer Success or customer-facing SaaS, strong relationship-building, data-driven insights, travel for interviews, bachelor’s degree preferred.
CRM, TRM, ATS, SaaS
1w
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
1w
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Expert Customer Success Manager
Wayne, Pennsylvania, United States
OnsiteFull Time
6+ YOE6+ years customer success or related experience; expertise in Microsoft 365, Salesforce, Power BI, Clari, and AI tools; strong communication, escalation management, data-driven decision making, and presentation skills.
Microsoft 365, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, Salesforce, Power BI, Clari, CoPilot
1mo
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Sr. Customer Success Manager
Philadelphia, Pennsylvania, United States
$160k-$200k/yr OnsiteFull Time
5+ YOE5+ years in customer success in SaaS or cybersecurity; strong communication; negotiate; travel up to 25%; must be in Bay Area, CA.
SD-WAN, Firewalls, Proxy, SSO, SAML, LDAP, Threat protection, Load Balancing, Networking protocols, BGP, EIGRP, MPLS
1mo
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Senior Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
8+ YOE8+ years in Customer Success with enterprise accounts; lifecycle, renewals, expansion experience; healthcare or SaaS background; strong communication; CRM tools.
CRM (Salesforce, HubSpot)
2d
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Senior Customer Success Manager
New York or New York or New Jersey or Pennsylvania or Rhode Island or Connecticut
OnsiteFull Time
7+ YOEBachelor's degree or equivalent; 7+ years in customer-facing customer success/technical account roles in SaaS; hands-on cloud-native (Kubernetes, Docker) and AWS/Azure/GCP experience; strong data modeling, MLOps, and CRM skills.
Kubernetes, Docker, AWS, Azure, GCP, MLOps, Semantic Layer (Mosaic), Mosaic, Salesforce, Gainsight
6d
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Customer Success Manager
Arizona or California or Colorado or Florida or Georgia or Illinois or Maryland or Massachusetts or Michigan or Nebraska or New Jersey or New Mexico or New York or Oregon or Pennsylvania or South Carolina or Texas or Utah or Washington
RemoteFull Time
3+ YOE3–5 years in customer success, account management, or partnerships preferred; experience owning revenue/GWP metrics, strong relationship building, clear written and verbal communication, and cross-functional influence.
Attio
1mo
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Customer Success Manager - North America
Philadelphia, Pennsylvania, United States
HybridFull Time
Bachelor's degree; experience in customer success/account management/HR consulting; knowledge of organization design, transformation, workforce analytics, and planning (preferred); strong data analysis and communication; stakeholder management.
1mo
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Manager, Customer Success
Chicago or Denver or Austin or Philadelphia or Holmdel or Raleigh
HybridFull Time
Experience leading Customer Success teams; drive adoption, retention, and revenue; comfortable across regions and time zones; executive communication; data-driven.
Salesforce, CRM, Microsoft Excel
2w
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Customer Success Manager, Clinical Solutions
Georgia or Philadelphia or Missouri
$59k-$99k/yr RemoteFull Time
1+ YOEBackground in healthcare or related field; SaaS or healthcare experience; CRM tools proficiency; data interpretation for customer success; strong communication and problem-solving.
CRM, Microsoft Office, customer-facing tools, data analysis
1w
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Automotive Customer Success Manager VA/PA
Pittsburgh or Israel or New Jersey
$85k-$105k/yr FieldFull Time
3+ YOE3+ years in Customer Success/Account Management in Automotive SaaS, 3+ years dealership experience, proven multi-account management, strong organization, commercial acumen, technical aptitude, and client-facing skills.
5d
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Customer Success Manager, Essential
Philadelphia, Pennsylvania, United States
HybridFull Time
1+ YOE1+ years experience in SaaS/consulting/operations, ability to manage a large customer portfolio, strong communication, data-driven prioritization, execution focus, and curiosity about AI and new tools.
Planhat
2mo
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Customer Success Supervisor
Philadelphia, Pennsylvania, United States
$80k-$95k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in B2B SaaS account management or customer success; 3+ years leadership; strong relationship, data-driven, and cross-team collaboration.
2w
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Customer Success Manager, Clinical Solutions
Philadelphia or Georgia or Missouri or United States
$59k-$99k/yr RemoteFull Time
Background in healthcare or nursing, SaaS/healthcare experience, CRM tools, data interpretation, customer lifecycle knowledge.
CRM, Microsoft Office, Customer-facing tools, Healthcare IT, SaaS
2mo
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Enterprise Customer Success Manager (Pet)
Ann Arbor or Wayne or Austin
$70k-$75k/yr HybridFull Time
3+ YOE3-6 years enterprise SaaS experience; strong relationship, analytics, and executive communication skills; CRM (Salesforce) proficiency; multi-stakeholder management.
Salesforce, Intercom, HubSpot
2mo
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Customer Success Associate - Healthcare Payments
Philadelphia, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years in customer success or related field; strong communication; tech-savvy; analytical; able to learn InstaMed products; manage customer expectations.
2mo
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Customer Success Manager - CRO Clinical Operations
Philadelphia, Pennsylvania, United States
$100k-$180k/yr RemoteFull Time
7+ YOE7+ years in Clinical Operations within life sciences; experience with large global CROs; customer-facing consulting; proven ability to manage relationships with decision-makers; up to 25% travel.