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65 jobs- Philadelphia • 50 miles
3w
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Customer Success Manager
Philadelphia, Pennsylvania, United States
RemoteFull Time
True
True: A talent management platform providing executive search and recruitment technology.
5+ YOE5+ years in Customer Success or customer-facing SaaS, strong relationship-building, data-driven insights, travel for interviews, bachelor’s degree preferred.
CRM, TRM, ATS, SaaS
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2mo
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Customer Success Manager - Healthcare
Chicago or Minneapolis or Clayton or Waltham or St. Cloud or Kennesaw or Houston or Wichita or Madison or Tampa or Philadelphia or Dallas or Indianapolis
$99k-$173k/yr HybridFull Time
Wolters Kluwer
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOE5+ years in SaaS customer success, enterprise accounts, healthcare industry knowledge; Bachelor's degree required; strong project management and communication skills.
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4d
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Expert Customer Success Manager
Wayne, Pennsylvania, United States
OnsiteFull Time
iPipeline
iPipeline: Provides digital software solutions for the life insurance industry.
6+ YOE6+ years customer success or related experience; expertise in Microsoft 365, Salesforce, Power BI, Clari, and AI tools; strong communication, escalation management, data-driven decision making, and presentation skills.
Microsoft 365, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, Salesforce, Power BI, Clari, CoPilot
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2mo
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Customer Success Manager - North America
Boston or Columbus or Denver or Miami or Philadelphia or Seattle or Toronto
RemoteFull Time
Emplifi: A customer engagement platform for social marketing, commerce, and care.
3+ YOE3-5 years in customer success or account management; Bachelor's in Business, Marketing, Communications, or related field; strong relationship skills; proficient with CRM and customer success tools (Salesforce, Gainsight); knowledge of digital marketing services.
CRM, Salesforce, Gainsight
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4w
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Sr. Customer Success Manager
Philadelphia, Pennsylvania, United States
$160k-$200k/yr OnsiteFull Time
Cato Networks
Cato Networks: Cloud-native platform converging enterprise networking and security services.
5+ YOE5+ years in customer success in SaaS or cybersecurity; strong communication; negotiate; travel up to 25%; must be in Bay Area, CA.
SD-WAN, Firewalls, Proxy, SSO, SAML, LDAP, Threat protection, Load Balancing, Networking protocols, BGP, EIGRP, MPLS
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1mo
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Senior Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
Canopy
Canopy: Real-time wearable safety platform for healthcare professionals.
8+ YOE8+ years in Customer Success with enterprise accounts; lifecycle, renewals, expansion experience; healthcare or SaaS background; strong communication; CRM tools.
CRM (Salesforce, HubSpot)
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3w
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Project Manager/Customer Success Manager
Boca Raton or West Caldwell or Cherry Hill or Melville or Brooklyn
$85k-$95k/yr OnsiteFull Time
iPower Technologies
iPower Technologies: Provides managed IT services and computer network infrastructure solutions.
Project management and customer success responsibilities; MSP experience preferred; ticketing, SLAs, escalations; strong communication
ConnectWise, IT infrastructure
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3w
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Project Manager/Customer Success Manager
Boca Raton or West Caldwell or Cherry Hill or Melville or Brooklyn
$85k-$95k/yr OnsiteFull Time
iPower Technologies
iPower Technologies: Provides managed IT services and network infrastructure solutions.
3+ YOEMSP project management and customer success leadership; manage tickets, escalations, and client relationships; experience with service desk, engineering and operations.
ConnectWise, Ticketing systems, SLAs and escalations, IT infrastructure, Cloud platforms
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2mo
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Customer Success Manager - North America
Boston or Columbus or Denver or Miami or Philadelphia or Seattle or Toronto
RemoteFull Time
Emplifi
Emplifi: Customer engagement platform for marketing, commerce, and care.
3+ YOE3-5 years in customer success or account management; bachelor's in Business/Marketing; strong relationship and communication skills; experience with CRM tools.
Salesforce, Gainsight, CRM
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1mo
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Customer Success Manager - North America
Philadelphia, Pennsylvania, United States
HybridFull Time
Orgvue
Orgvue: Organizational design and workforce planning software platform.
Bachelor's degree; experience in customer success/account management/HR consulting; knowledge of organization design, transformation, workforce analytics, and planning (preferred); strong data analysis and communication; stakeholder management.
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3w
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Manager, Customer Success
Chicago or Denver or Austin or Philadelphia or Holmdel or Raleigh
HybridFull Time
Litera
Litera: AI-powered document and workflow software for legal professionals.
Experience leading Customer Success teams; drive adoption, retention, and revenue; comfortable across regions and time zones; executive communication; data-driven.
Salesforce, CRM, Microsoft Excel
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1w
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Customer Success Manager, Clinical Solutions
Georgia or Philadelphia or Missouri
$59k-$99k/yr RemoteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
1+ YOEBackground in healthcare or related field; SaaS or healthcare experience; CRM tools proficiency; data interpretation for customer success; strong communication and problem-solving.
CRM, Microsoft Office, customer-facing tools, data analysis
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1d
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Customer Success Manager
Philadelphia or Houston or Chicago
$89k-$149k/yr HybridFull Time
AVEVA
AVEVA: Industrial software for engineering and operational performance management.
4+ YOE4+ years relevant experience in process manufacturing/services, strong relationship and project management skills, experience with AVEVA or similar products, CRM/Office 365/SharePoint/PowerBI/Salesforce/Workday familiarity, ability to work cross-functionally.
CRM systems, Office 365, SharePoint, PowerBI, Salesforce, Workday, PI System, PIMS
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6d
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Automotive Customer Success Manager VA/PA
Philadelphia or New Jersey or Israel or United States
$85k-$105k/yr FieldFull Time
UVeye
UVeye: A technology building AI-driven vehicle inspection systems to improve safety and reliability.
3+ YOE3+ years in Customer Success/Account Management in Automotive SaaS and 3+ years dealership experience; proven account management, commercial savvy, technical aptitude, strong organization and client-facing communication skills.
CRM
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15h
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Customer Success Manager, Essential
Philadelphia, Pennsylvania, United States
HybridFull Time
LearnUpon
LearnUpon: Software for managing employee, partner, and customer training.
1+ YOE1+ years experience in SaaS/consulting/operations, ability to manage a large customer portfolio, strong communication, data-driven prioritization, execution focus, and curiosity about AI and new tools.
Planhat
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2mo
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Customer Success Supervisor
Philadelphia, Pennsylvania, United States
$80k-$95k/yr HybridFull Time
IncentFit
IncentFit: Software platform that rewards employees for living healthier lives.
5+ YOE3+ Mgmt5+ years in B2B SaaS account management or customer success; 3+ years leadership; strong relationship, data-driven, and cross-team collaboration.
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1w
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Customer Success Manager, Clinical Solutions
Philadelphia or Georgia or Missouri or United States
$59k-$99k/yr RemoteFull Time
Elsevier
ElsevierLondon Stock Exchange: REL: Provides scientific, technical, and medical research information and analytics.
Background in healthcare or nursing, SaaS/healthcare experience, CRM tools, data interpretation, customer lifecycle knowledge.
CRM, Microsoft Office, Customer-facing tools, Healthcare IT, SaaS
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2mo
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Enterprise Customer Success Manager (Pet)
Ann Arbor or Wayne or Austin
$70k-$75k/yr HybridFull Time
DaySmart
DaySmart: Business management software for service-based industries.
3+ YOE3-6 years enterprise SaaS experience; strong relationship, analytics, and executive communication skills; CRM (Salesforce) proficiency; multi-stakeholder management.
Salesforce, Intercom, HubSpot
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1w
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Partner Success Manager
Trenton, New Jersey, United States
$85k-$95k/yr RemoteFull Time
Instructure
Instructure: Develops learning management software and educational technology platforms
3+ YOE3+ years in partner success or customer success; SaaS/EdTech experience; strong relationship and renewal management.
LMS, LTI, API, Salesforce, CRM
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2mo
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Customer Success Manager - CRO Clinical Operations
Philadelphia, Pennsylvania, United States
$100k-$180k/yr RemoteFull Time
Veeva Systems
Veeva SystemsNYSE: VEEV: Cloud-based software solutions for the global life sciences industry.
7+ YOE7+ years in Clinical Operations within life sciences; experience with large global CROs; customer-facing consulting; proven ability to manage relationships with decision-makers; up to 25% travel.
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