1mo
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Manager, Customer Success
Portland, Oregon, United States
$87k-$156k/yr OnsiteFull Time
8+ YOE3+ MgmtLead and coach a team of Customer Success Managers; drive adoption, health, and outcomes for enterprise AMER accounts; manage complex customer relationships.
1w
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Customer Success Manager
Dulles or Portland
HybridFull Time
3+ YOE3+ years in customer success or related field, experience with AI-powered SaaS preferred, strong data analysis (Excel/PowerBI), excellent communication, travel up to 50%, bachelor\u0002s in business preferred.
Microsoft Excel, PowerBI
1mo
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Customer Success Manager
Westminster or Portland
$69k-$95k/yr OnsiteFull Time
Experience in customer/account management in local government or utilities; knowledge of Public Works/Community Development; proficient with Cityworks, Esri GIS, Gainsight or Salesforce; BA/BS in Business Management, GIS, Geography, or related field.
Cityworks, Esri GIS, Gainsight, Salesforce
2d
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Customer Success Manager
Tualatin, Oregon, United States
OnsiteFull Time
5+ YOE5+ years related experience and a Bachelor’s degree required; experience managing team performance and employee lifecycle; advanced communication, coaching, KPI management, and cross-functional collaboration skills.
1mo
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Identity Security - Sr. Customer Success Manager - West
El Segundo or Seattle or Portland or Los Angeles or California or Washington or Oregon
$160k-$190k/yr RemoteFull Time
Identity and Access Management experience; SaaS customer success; Fortune 500/global 1000 experience; strong communication; travel up to 50%.
IAM, Cloud
1mo
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Success Manager
Portland, Oregon, United States
RemoteFull Time
3+ YOE3+ years in sales, account management, operations, or revenue-focused customer success; travel within territory; targets/metricsExperience with CRM; MS Office.
Microsoft Office, CRM
1w
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Customer Success Specialist (On-Site)
Beaverton, Oregon, United States
$18-$18/hr OnsiteFull Time
0+ YOECustomer-focused, multi-tasker with strong communication, self-management, MS Office experience; prior call center experience a plus.
MS Office, Excel, Word, Outlook
3mo
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Unified Communications Customer Success Manager
Beaverton, Oregon, United States
$55k-$75k/yr OnsiteFull Time
3+ YOE3-5 years in customer retention; bachelor's degree or equivalent; UC/IT certifications (A+, Net+, SSVVP, SCCA, CAPM, PMP); UC managed services or related sales with technical background; strong UC operations knowledge; proven customer service.
Unified Communications, UC technologies, IT service management
2mo
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Ramp Manager (Customer Success/Onboarding Manager)
Portland, Oregon, United States
RemoteFull Time
5+ YOE5+ years in customer success/account management in SaaS; strong communication; CRM experience; track record managing complex relationships.
Salesforce, Pipedrive, Zendesk, Freshdesk
3d
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Sales & Customer Success Coordinator
Portland, Oregon, United States
$50k-$60k/yr HybridFull Time
2+ YOE2+ years of administrative or sales support experience; proficiency in Microsoft Office or Google Workspace; experience with CRM systems preferred; strong written/verbal communication, organization, and time-management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Google Workspace, CRM systems
2w
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Manager, Customer Experience - Enterprise
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE3+ Mgmt5+ years in Customer Success/Experience or SaaS leadership; 3+ years people management; proven enterprise/customer outcomes expertise; strong coaching and cross-functional collaboration.
CRM, Data Analytics, CX Tools, Lifecycle Management
2w
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Customer Experience Manager, Enterprise
Charlotte or Houston or Lake Oswego
$95k/yr HybridFull Time
5+ YOE5+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership; proven ability to improve retention and expansion; data-driven CX and executive communication.
1w
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Asset Lifecycle Management Customer Success Engineer
Tempe or Portland or Los Angeles or San Francisco or Seattle
$110k-$206k/yr HybridFull Time
Design viable client solutions using product capabilities; drive adoption and measurable outcomes; deliver technical proof points; collaborate with clients and sponsors.
Maximo, TRIRIGA, Envizi, IBM Portfolio, SAP, Oracle, ServiceNow, IFS
3d
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Customer Experience Manager, Enterprise
Lake Oswego or Charlotte or Houston
$90k/yr HybridFull Time
5+ YOE5+ years in customer success, experience or post-sales leadership; expertise in lifecycle analytics and customer health; strong executive communication and cross-functional influence; ability to manage enterprise account portfolios.
2mo
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Digital Customer Success Program Specialist (United States, Texas)
Dallas or Portland or Kansas City
$110k-$130k/yr RemoteFull Time
5+ YOE5-8 years in program/project management or related role in SaaS; experience mapping customer journeys and building digital programs; remote/hybrid collaboration; agile experience; strong analytics and communication; familiarity with RFXs is a plus.
Gainsight JO, Gainsight PX, Staircase AI, Customer Community, Gainsight CS, Salesforce, Marketing Automation
2mo
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Part-Time (Contractor) Community Success Manager (Pacific Northwest Region)
Olympia or Salem
$20-$35/hr HybridContract
2+ YOE2+ years supporting diverse families; bilingual English/Spanish preferred; background in social work/public health; able to travel between sites.
1w
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VP / Head of Section, Sales & Customer Success
Houston or Oakland or Austin or Dallas or Medford or Seattle or Chalfont or Des Moines or Detroit or Madison or Phoenix or Portland or New York
$175k-$250k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in B2B enterprise SaaS leadership; $20M+ ARR responsibility; multi-disciplinary commercial org; MEDDPICC/CRM; multi-year enterprise deals; CSM leadership; travel up to 50%; valid driver’s license; pre-employment screening.
MEDDPICC, CRM
3w
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
1mo
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Project Manager, Enterprise Events
Tysons Corner or Portland or Austin or Dallas
HybridFull Time
3+ YOEBachelor’s degree or 3+ years in customer success or event planning; strong communication and multitasking skills.
CRM software, Project management tools, Smartsheet, Salesforce, MS Office, Slack
1mo
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Service Delivery Manager - Canada
Burnaby or Port Coquitlam
OnsiteFull Time
10+ YOESenior program leader responsible for customer success and service delivery across multiple functions; 10+ years in service delivery or critical operations; ITIL; cross-functional leadership; strong financial acumen.
ITIL, Incident Management, Change Management, SLA Governance