Plain: Provides an AI-native customer support platform for B2B teams.
5+ YOE5+ years in Customer Success or post-sales at a B2B SaaS company; strong onboarding, account management, and cross-functional collaboration skills.
Coframe: AI agents that autonomously optimize and evolve website interfaces
3+ YOE3+ years in Customer Success or Account Management in B2B SaaS; proven retention and expansion; metrics-driven; strong negotiation and product knowledge; builder mindset.
San Francisco or New York City or Los Angeles or Phoenix
$102k-$150k/yrRemoteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
3+ YOE3–5 years in customer success, account management, onboarding, or related roles; Bachelor’s degree or equivalent; strong communication and problem-solving; ability to manage multiple accounts and cross-functional collaboration.
Alex: AI platform that conducts autonomous live job interviews.
5+ YOE5+ years in Customer Success/Account Management at a SaaS company; experience with enterprise/mid-market accounts; strong cross-functional collaboration; data-driven mindset; technically proficient with integrations and APIs; startup experience.
3+ YOE3+ years in customer success, account management, or related client-facing roles managing a book of business; hybrid SF office; travel within region; SaaS experience; strong relationship and communication skills; able to lead demos and drive value.
San Francisco or Los Angeles or New York City or United States
RemoteFull Time
Mento: AI-powered career coaching and leadership development platform.
4+ YOE4+ years in customer success or account management at B2B SaaS, experience running renewals and expansion, experience with HR/L&D stakeholders, fluent with CRM tools (HubSpot preferred) and automation, strong commercial and operational skills.
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
2+ YOE2+ years customer success experience; strong communication, project management, and problem-solving skills; experience with marketing strategy, explaining software to end users, and using CRMs; proficiency with Microsoft Office Suite and G-Suite.
Microsoft Office Suite, G-Suite, Google Sheets, Microsoft PowerPoint, Salesforce, Covey Scout
Mach9: AI-powered software that automates feature extraction from geospatial data.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Worktrace AI: AI software for identifying and automating enterprise workflows.
6+ YOE6+ years in customer success or post-sales for technical B2B products; experience with AI tools; cross-functional collaboration; strong ownership.
Weave Bio: AI platform for drug development regulatory workflows.
5+ YOE5+ years in Customer Success in B2B SaaS; life sciences experience preferred; strong onboarding and training skills; AI implementation experience.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Compa: AI-powered compensation intelligence platform for enterprise teams.
3+ YOE3+ years in Customer Success or related roles; familiarity with AI products; experience designing customer programs; ability to work with technical and advisory audiences; strong communication and analytical skills.
Roger Healthcare: AI clinical documentation platform for home health clinicians.
3+ YOE3-8 years in customer-facing, operations, or success roles; fast learner; detail oriented; strong communicator; operationally minded; data-driven.
Los Angeles or Mountain View or San Francisco or United States
$110k-$120k/yrRemoteFull Time
Harness: AI-powered platform for automating software delivery and DevOps.
5+ YOE5+ years in Customer Success or SaaS post-sales; proven adoption, retention, and renewal impact; strong executive communication; cross-functional collaboration.
Chicago or Austin or New York or San Francisco or Vancouver or Raleigh or Lehi or Seattle or Denver
RemoteFull Time
Canals: AI-powered automation platform for industrial supply chain distributors.
5+ YOE5-8 years in Customer Success for B2B SaaS; startup experience; renewals and retention; strong communication; non-technical audiences; enterprise support preferred.
Method Financial: Connects financial accounts and processes debt payments via API.
7+ YOE5–8+ years in enterprise customer success or technical program management; multi-phase implementations; on-site with customers; executive-level relationship building.
Centralize: AI-powered relationship intelligence platform for enterprise sales teams.
3+ YOE3+ years in Customer Success/Implementation/Technical Account Management in B2B SaaS; strong project management, executive communication, problem-solving, and technical curiosity; experience onboarding and scaling customers.