Careers
Seattle • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Seattle • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Seattle • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Seattle • 50 milesRemote · Hybrid · Onsite · Field · All Environments
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2mo
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Customer Success Manager
Seattle, Washington, United States
$120k-$150k/yr HybridFull Time
3+ YOE3-5+ years in customer success or account management; Bachelor's degree or equivalent; strong communication; CRM experience; proven retention/growth.
CRM platforms, Data analysis tools
1mo
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Customer Success Manager, Commercial
Seattle or Austin
$100k/yr RemoteFull Time
2+ YOE2-3 years in Customer Success or Account Management in SaaS; manage renewals; proficient with CRM; strong communication.
CRM, Data analysis tools
2w
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Customer Success Manager
Seattle or New York
$117k-$143k/yr OnsiteFull Time
4+ YOE4-6 years in B2B SaaS customer success with startup experience; ownership of renewals/expansion; strong executive presence; enthusiasm for AI.
AI tools, Claude, CRM
2mo
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Customer Success Manager
Chicago or Austin or New York or San Francisco or Vancouver or Raleigh or Lehi or Seattle or Denver
RemoteFull Time
5+ YOE5-8 years in Customer Success for B2B SaaS; startup experience; renewals and retention; strong communication; non-technical audiences; enterprise support preferred.
1mo
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Customer Success Manager
Chicago or New York or Boston or Dallas or Seattle or United States
$116k/yr RemoteFull Time
7+ YOE7+ years in customer success, support, or sales engineering; BS/MS in computer science; strong Java knowledge; CRM tools experience; excellent communication; propensity for cross-functional collaboration.
Salesforce, Clari, CRM
1mo
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Customer Success Manager (Informatica)
Indianapolis or Chicago or Atlanta or Seattle
$99k-$186k/yr HybridFull Time
3+ YOE3-4 years in Customer Success or SaaS; strong consulting, value-creation, and C-level facilitation; excellent communication; cloud data management experience preferred.
ETL, ELT, Data Governance, MDM, Data Quality, API Management, Cloud Data Management Platform
2mo
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Customer Success Manager - North America
Boston or Columbus or Denver or Miami or Philadelphia or Seattle or Toronto
RemoteFull Time
Emplifi: A customer engagement platform for social marketing, commerce, and care.
3+ YOE3-5 years in customer success or account management; Bachelor's in Business, Marketing, Communications, or related field; strong relationship skills; proficient with CRM and customer success tools (Salesforce, Gainsight); knowledge of digital marketing services.
CRM, Salesforce, Gainsight
2mo
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Customer Success Manager - North America
Boston or Columbus or Denver or Miami or Philadelphia or Seattle or Toronto
RemoteFull Time
3+ YOE3-5 years in customer success or account management; bachelor's in Business/Marketing; strong relationship and communication skills; experience with CRM tools.
Salesforce, Gainsight, CRM
5d
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Customer Success Manager
Seattle or Denver
$77k/yr HybridFull Time
3+ YOEAuthorized to work in the US, bachelor’s degree or equivalent, pass screening, 3+ years in customer success/account management, experience with CRM (Salesforce) and Microsoft Office, strong communication and troubleshooting skills.
Salesforce, CRM, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, video management systems
3w
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Scaled Customer Success Manager
New York City or Salt Lake City or San Francisco or Seattle or Vancouver
$88k-$110k/yr HybridFull Time
3+ YOEMinimum 3 years in customer-facing, marketing, or program management; experience with SaaS/Fintech; strong customer relationship and program-building skills; able to scale customer success programs.
SaaS, marketing automation, email campaigns, data analysis, CRM tools
2w
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Lead Customer Success Manager
Seattle or Bellevue
$100k-$130k/yr OnsiteFull Time
4+ YOEEnterprise SaaS account management, customer success or PM experience; strong communication; Bachelor's in Business; 4+ years; MBA preferred; wellness industry familiarity.
CRM, SaaS, Cloud
6d
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Customer Success Manager
Seattle, Washington, United States
$105k/yr OnsiteFull Time
2+ YOE2+ years customer success or account management experience; strong verbal/written communication and presentation skills; relationship building; Microsoft Office proficiency; authorized to work in the U.S.; comfortable with client onboarding, training, and renewal/expansion work.
Catalyst, Tableau, Highspot, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel
1w
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Group Customer Success Manager
Bellevue, Washington, United States
$130k-$170k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in Customer Success/SaaS delivery; 5+ years people leadership; BA/BS preferred; enterprise SaaS experience; strong English communication; project management; utility processes knowledge.
SaaS, CRM, Data Management, Integrations, PowerClerk, WattPlan, FleetView
1mo
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Customer Success Manager
Salt Lake City or Seattle or Denver
$95k-$143k/yr RemoteFull Time
3+ YOE3+ years as a SaaS CSM; 2+ years in change management; 2+ years with CRM (Salesforce) and Gainsight; 2+ years account management; Bachelor’s degree or equivalent; strong executive relationship skills
Salesforce, Gainsight
2w
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Associate Customer Success Manager, Brands
New York or Seattle or San Francisco or Little Rock
$65k-$90k/yr OnsiteFull Time
2+ YOE2-3 years Enterprise SaaS Customer Success or Account Management; renewals, upsells, data analytics, cloud or identity experience; strong communication; manage complex renewals.
4w
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Senior Customer Success Manager
Minneapolis or Seattle or El Segundo
$75k/yr OnsiteFull Time
5+ YOE5+ years in customer success/account management or performance marketing; experience with CRM platforms (Clio, Salesforce, Litify, LeadDocket), AI tools and agentic workflows, strong data analysis and executive communication skills.
FindLaw, Martindale-Avvo, Clio, Salesforce, Litify, LeadDocket, CRM
3w
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Identity Security - Sr. Customer Success Manager - West
El Segundo or Seattle or Portland or Los Angeles or California or Washington or Oregon
$160k-$190k/yr RemoteFull Time
Identity and Access Management experience; SaaS customer success; Fortune 500/global 1000 experience; strong communication; travel up to 50%.
IAM, Cloud
6d
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Relocate to SF: Customer Success Manager
San Francisco or Austin or Boston or Boulder or Chicago or Denver or New York or Provo or Seattle
$140k-$180k/yr OnsiteFull Time
Relocate to and work onsite in San Francisco; host customer calls, onboard and educate users, build customer success motion and tooling, collaborate with engineering, strong communication and organization; analytics/dashboard skills a plus.
4w
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Customer Success Specialist
Monroe, Washington, United States
$24-$34/hr OnsiteFull Time
3+ YOE3+ years in customer success, inside sales, or customer service; experience with CRM/ERP; strong communication and organizational skills; ability to manage multiple tasks; product aptitude.
CRM, ERP, Microsoft Outlook, Teams, Word, Excel
4w
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Sr. Customer Success Manager IV, Enterprise
Bellevue, Washington, United States
$135k-$173k/yr RemoteFull Time
10+ YOE10+ years in SaaS customer success or account management; Bachelor’s degree or equivalent; autonomous; proven cross-departmental project leadership; able to travel; mentor peers.
Smartsheet Certification, Udemy