MealSuite: Foodservice management software for healthcare and senior living.
2+ YOE2+ years customer-facing experience (Customer Success/Account Management), SaaS experience, experience setting strategic goals with customers, familiarity with Customer Success platforms, willingness to travel ~30% and valid passport, strong communication and analytical skills.
Sync1 Systems: Cloud-based loan origination software for credit unions and lenders.
2+ YOE2+ years in customer success or account management; strong relationship and communication skills; able to manage multiple accounts; travel 20-30%.
KMS Lighthouse: A global SaaS that provides knowledge management solutions to enterprise customers.
2+ YOE2+ years in customer success/account management at a SaaS company, experience with enterprise clients, upsell/expansion management, strong presentation, communication, organization, and problem-solving skills.
Rabbet: Construction finance and loan management software platform.
3+ YOE3+ years in Customer Success or Account Management in B2B SaaS; proven renewal/expansion outcomes; strong communication; analytical; ability to work independently.
CRM, SaaS tools, Data analysis tools, Microsoft Excel
Kastle Systems: Managed security services provider for commercial and residential properties.
3+ YOEBachelor’s degree preferred; 2-4 years account management/customer success; strong relationship building; technical aptitude; ability to train customers; willing to work overtime and travel.
Applied Systems: Cloud-based software solutions for the insurance industry.
3+ YOEMinimum 3 years in a Customer Success role; strong communication; relationship management; Salesforce/Power BI/Excel a plus; Bachelor's degree or equivalent experience.
SWIVEL: Provides digital payment processing and transaction enablement software solutions.
5+ YOE3+ MgmtBachelor’s in Business; 5+ years in financial services; 3+ years in Customer Success/Account Management; SaaS CRM experience; data analysis; strong communication and multitasking.
Island: A provider of an enterprise browser that gives organizations control, visibility, and governance over endpoint work while preserving a familiar Chromium-based user experience.
2+ YOEBachelor's degree required; 2+ years customer success experience in software; project management experience; understanding of cybersecurity; strong communication, problem-solving, and stakeholder management skills; Salesforce proficiency.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
2+ YOE2+ years in customer success, B2B SaaS, finance, or bookkeeping; bachelor’s in Accounting/Finance/Economics or related field; strong ability to manage a high-volume portfolio and interpret customer needs.
SWBC: Provides insurance, mortgage, and investment services to institutions and individuals.
5+ YOEBachelor’s degree in business or related field; 5+ years in financial services customer service; 3+ years in Customer Success/Account Management; strong communication, CRM, data analysis, and SaaS knowledge.
Mudflap: Fuel payment and discount platform for the trucking industry.
4+ YOE4–7+ years in customer success, account management, operations, logistics or related roles. Experience in freight/logistics preferred. Strong relationship skills and data-driven approach.
Boom: Provides rental financial services for renters and property managers.
3+ YOE3+ years in Customer Success or Account Management (B2B SaaS); onboarding and training; strong communication; CRM tools; SaaS implementations; proptech/tenant screening experience a plus.
LogicMonitor: Provides AI-powered hybrid observability for enterprise IT infrastructure.
3+ YOE3+ years in Customer Success, Account Management, or related SaaS role; IT infrastructure/observability knowledge; strong executive stakeholder engagement; renewal experience; excellent communication and organization.
Userpilot: Software for personalized in-app user experiences and onboarding.
2+ YOE2+ years in a Customer Success, Account Management, or digital CS role at a B2B SaaS company; experience managing a high-volume book; data-driven; strong written communication; comfortable using AI tools.