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158 jobs- Washington • 50 miles
1mo
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Customer Success Manager
Washington, District of Columbia, United States
HybridFull Time
Nitra
Nitra: AI-native business operating system for medical practices.
2+ YOE2-8 years in Customer Success or Account Management; experience with SMB private practices; strong communication; translate complex fintech concepts.
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3w
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Customer Success Manager
Herndon or Cincinnati
HybridFull Time
Exostar
Exostar: Cloud platforms for secure collaboration in regulated industries.
5+ YOE5+ years in customer success or similar role; proven renewals management of $3M+ annually; $250K+ expansion experience; cybersecurity knowledge a plus.
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3w
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Customer Success Manager
Falls Church or Houston
OnsiteFull Time
Kastle Systems
Kastle Systems: Managed security services provider for commercial and residential properties.
3+ YOEBachelor’s degree preferred; 2-4 years account management/customer success; strong relationship building; technical aptitude; ability to train customers; willing to work overtime and travel.
Microsoft Dynamics CRM, AX, Proprietary software
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1w
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Customer Success Manager
Hanover, Maryland, United States
$70k/yr OnsiteFull Time
GardaWorld
GardaWorld: Provides physical security, cash management, and integrated risk services.
3+ YOEBachelor’s degree or equivalent, 3+ years in customer success/account management, authorized to work in the U.S., experience with CRM (Salesforce) and Microsoft Office, ability to pass screening.
Salesforce, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, video management systems
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3w
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Customer Success Manager
Alexandria, Virginia, United States
HybridFull Time
NACS
NACS: Global trade association representing convenience and fuel retailers.
3+ YOE3-5 years in customer success or account management; bachelor's preferred; SaaS/enterprise software experience; strong communication and relationship skills; able to manage multiple accounts; proficient with HubSpot and Microsoft Office.
HubSpot, Microsoft Office
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1mo
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Customer Success Manager
Washington, District of Columbia, United States
OnsiteFull Time
LMI
LMI: Provides management consulting and digital solutions to federal government agencies.
3+ YOE3+ years in federal tech customer success or related services; CBP background check eligibility; strong stakeholder management; onboarding, KPI development, and cross-team collaboration; travel ~15%.
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2mo
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Customer Success Manager/Sr. Customer Success Manager, Enterprise Success
Tysons Corner, Virginia, United States
RemoteFull Time
Cvent
Cvent: Cloud-based software for event and venue management.
4+ YOE4-8 years in customer success; enterprise SaaS; cross-functional experience; AI tools; MS Office; Salesforce; travel up to 15%; remote US-based.
Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Teams, Zoom, Slack, AI tools
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1w
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Customer Success Manager
Ashburn, Virginia, United States
OnsiteFull Time
QTS Data Centers
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
7+ YOE7+ years in customer success or related roles for complex strategic accounts; experience with data center/cloud infrastructure; governance cadences; onboarding and cross-functional delivery.
Salesforce, ServiceNow
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5d
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Associate Customer Success Manager
Bethesda, Maryland, United States
$55k-$70k/yr RemoteFull Time
Volt AI
Volt AI: AI-powered video intelligence for real-time physical security monitoring.
5+ YOE5+ years in customer success or account management in SaaS, Bachelor's degree required, strong communication/presentation skills, willingness to travel 50% for customer engagements.
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1mo
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Customer Success Manager II
Washington, District of Columbia, United States
$48k-$64k/yr HybridFull Time
Meltwater
Meltwater: Global media intelligence and social analytics platform for businesses.
3+ YOE3+ years in customer success or account management; bachelor's preferred; English communication; hybrid work; legal work authorization in hire country.
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5d
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Customer Success Manager
Dulles or Portland
HybridFull Time
Everseen
Everseen: Provides AI-powered computer vision solutions for retail loss prevention.
3+ YOE3+ years in customer success or related field, experience with AI-powered SaaS preferred, strong data analysis (Excel/PowerBI), excellent communication, travel up to 50%, bachelor\u0002s in business preferred.
Microsoft Excel, PowerBI
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1mo
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Customer Success Manager
New York City or Washington DC or San Francisco
RemoteFull Time
TRM Labs
TRM Labs: Global AI-powered blockchain intelligence delivering investigations and insights
5+ YOE5+ years in customer success, post-sale with ownership of NRR, GRR, and expansion metrics; domain credibility in cyber/financial crime; zero-to-one CS builder experience; production AI fluency; high independence and executive presence.
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3mo
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Customer Success Manager, PubSector - DC
Washington or Baltimore
$64k-$87k/yr RemoteFull Time
PagerDuty
PagerDutyNYSE: PD: Platform for real-time incident response and digital operations automation.
5+ YOE5+ years in customer success, account management, or related SaaS/enterprise software roles; strong retention metrics; QBRs and strategic success planning; bachelor’s degree or equivalent experience.
SaaS, CRM, QBRs, Customer Success platforms
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6d
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Customer Success Manager II
New York or Vancouver or Washington
$75k-$94k/yr HybridFull Time
Diligent
Diligent: Provides software for corporate governance, risk, and compliance management.
5+ YOE5+ years professional experience (including 2–4+ years in customer success/account management), experience with enterprise accounts, proven renewal/expansion track record, Salesforce/CRM proficiency, strong communication and consultative skills.
Salesforce
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3mo
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Customer Success Manager - Top 300
Herndon, Virginia, United States
OnsiteFull Time
FranConnect
FranConnect: Provides cloud-based management software for franchises and multi-location businesses.
5+ YOE5+ years in customer success or account management in a B2B SaaS environment; ownership of outcomes; strong analytical and communication skills.
Salesforce, Gainsight, ChurnZero
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1mo
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Customer Success Manager
Reston, Virginia, United States
RemoteFull Time
Trellix
Trellix: Provides an open cybersecurity platform for threat response.
3+ YOE3+ years in customer engagement for cybersecurity/SaaS; travel >25%; enterprise account management; strong communication.
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1mo
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Customer Success Manager
Washington or United States
$105k-$140k/yr HybridFull Time
Inspiration Mobility
Inspiration Mobility: Financing and managing electric vehicle transitions for commercial fleets.
5+ YOE5+ years in a customer-focused role; strong relationship and program management skills; Bachelor’s degree or equivalent; excellent communication.
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4w
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Customer Success Manager
Washington, District of Columbia, United States
$27-$30/hr OnsiteFull Time
Compass
CompassNYSE: COMP: Technology-enabled residential real estate brokerage and agent software platform.
2+ YOE2-3 years in customer service, training, office management, hospitality, or operations; real estate/t echnology experience a plus.
Zendesk, Salesforce, Confluence
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1w
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Customer Success Manager – Strategic Accounts
Baltimore or Remote
$75k-$85k/yr RemoteFull Time
Impruvon Health
Impruvon Health: Software and hardware for medication management in care settings.
7+ YOE7+ years in Customer Success/Strategic Account Management in healthcare-focused SaaS; strong project management; executive engagement; multi-site deployment experience; travel 25-40%.
HubSpot, Jira, Confluence
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6d
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Customer Success Manager, Public Sector
Austin or Washington or Redwood City or United States or Europe or Asia
$100k-$125k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
3+ YOE3+ years in customer success/account management/solutions consulting in SaaS; experience with enterprise customers and executive engagement; ability to translate needs into AI-enabled workflows and measurable outcomes.
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