Explore 3 technical support representative jobs from 3 hiring companies in Bothell, WA, US. Filter by remote, salary, experience, and company, then open any listing to apply.

technical-support-representative

Technical Support Representative

Kenmore

Woodinville

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Technical Support Representative Jobs

Abbott

Fujifilm

Fujifilm Sonosite

Hybrid

Onsite

Remote

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Responsible for providing service and technical support to our customers regarding technical issues or general inquires related to Sonosite ultrasound equipment.

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At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives—from premature babies in NICUs to trauma patients in emergency rooms. We’re looking for purpose-driven team members ready to build technology that impacts real-world scenarios, including natural disasters and even war zones. By joining FUJIFILM Sonosite, you’ll be part of a team that thrives on collaboration, out-of-the-box thinking, and a passion for life-saving innovations. Let’s make a difference together. Our headquarters in Bothell, Washington, blends riverside charm with urban amenities, quality schools, and an ever-evolving downtown—all part of the vibrant Seattle metro area. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: <a style="color: #000000;" href="https://www.fujifilm.com/us/en/about/region/careers">https://www.fujifilm.com/us/en/about/region/careers</a>

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Essential Job Functions: <ul><li>Receive and respond to incoming e-mails and telephone calls</li><li>Provide friendly, highly professional, customer focused technical support</li><li>Identify, troubleshoot, and resolve customer service-related inquiries</li><li>Provide technical solutions to customer equipment issues and maintain high customer satisfaction expectations.</li><li>Field questions relating to the installation and operation of systems and accessories.</li><li>Coordinate the replacement, return and repair of customer owned equipment. </li><li>Ensures service reported incidents are properly documented to support continuous improvement of product quality and customer feedback opportunities.</li><li>Troubleshoot and isolate hardware/software faults and provide root cause analysis of failures as required</li><li>Work cross-functionally to provide feedback to product development and engineering groups on product serviceability issues.</li><li>Able to multi-task in a fast-paced support environment</li></ul>Knowledge and Experience:<ul><li>Minimum two (2) years of experience in a Customer Support or Technical Services role.</li><li>Background in medical devices or general healthcare related support fields is beneficial but not required.</li><li>Associate’s degree or Certification providing proven knowledge of networking, computing, and hardware-software components preferred</li><li>High School Diploma OR General Education Development (GED) required.</li><li>Good knowledge of Microsoft office suites</li><li>Excellent problem solving and strong analytical skills</li></ul>Skills and Abilities:<ul><li>Excellent technical, organizational & client relation skills</li><li>Ability to multi-task with minimal supervision</li><li>Ability to work both independently and in team environment</li><li>Excellent customer service skills - includes both verbal and written skills</li><li>Able to lift 25lbs</li></ul>Salary and Benefits:<ul><li style="color: black;">Starting wage is $28.00/hr. </li><li style="color: black;">Insurance: </li><ul><li style="color: black;">Medical, Dental & Vision</li><li style="color: black;">Life & Company paid Disability</li></ul><li style="color: black;">Retirement Plan (401k): </li><ul><li style="color: black;">4% automatic Company contribution</li><li style="color: black;">Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary</li></ul><li style="color: black;">Paid Time Off: </li><ul><li style="color: black;">You can accrue up to 120 hours of PTO in your first year of employment</li><li style="color: black;">PTO increases based on years of service</li></ul><li style="color: black;">Employee Choice Holidays:</li><ul><li style="color: black;">32 hours additional paid time off, based on date of hire in the calendar year</li></ul><li style="color: black;">Paid Holidays:</li><ul><li style="color: black;">Eight (8) paid holidays per year</li></ul></ul>FUJIFILM Sonosite offers a fantastic compensation package, including benefits, and a 401k program.  Visit us today to learn more about our exciting technologies and how you can make a difference.  To apply and obtain further details regarding key responsibilities and experience requirements, check out our careers page at <a href="http://www.Sonosite.com/about/careers" target="_blank" style="color: #000000;" rel="noopener">www.Sonosite.com/about/careers</a>. To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.#CB#LI-MW

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Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

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If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (ffss-hr@fujifilm.com or (425) 951-1200).

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Minimum two years in customer support or technical services; HS diploma; associate degree or certification preferred; strong problem-solving and Microsoft Office knowledge.

Position Overview:
Responsible for providing service and technical support to our customers regarding technical issues or general inquires related to Sonosite ultrasound equipment.

Company Overview:
At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives—from premature babies in NICUs to trauma patients in emergency rooms. We’re looking for purpose-driven team members ready to build technology that impacts real-world scenarios, including natural disasters and even war zones. By joining FUJIFILM Sonosite, you’ll be part of a team that thrives on collaboration, out-of-the-box thinking, and a passion for life-saving innovations. Let’s make a difference together. Our headquarters in Bothell, Washington, blends riverside charm with urban amenities, quality schools, and an ever-evolving downtown—all part of the vibrant Seattle metro area. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: <a style="color: #000000;" href="https://www.fujifilm.com/us/en/about/region/careers">https://www.fujifilm.com/us/en/about/region/careers</a>

Job Description:
Essential Job Functions: <ul><li>Receive and respond to incoming e-mails and telephone calls</li><li>Provide friendly, highly professional, customer focused technical support</li><li>Identify, troubleshoot, and resolve customer service-related inquiries</li><li>Provide technical solutions to customer equipment issues and maintain high customer satisfaction expectations.</li><li>Field questions relating to the installation and operation of systems and accessories.</li><li>Coordinate the replacement, return and repair of customer owned equipment. </li><li>Ensures service reported incidents are properly documented to support continuous improvement of product quality and customer feedback opportunities.</li><li>Troubleshoot and isolate hardware/software faults and provide root cause analysis of failures as required</li><li>Work cross-functionally to provide feedback to product development and engineering groups on product serviceability issues.</li><li>Able to multi-task in a fast-paced support environment</li></ul>Knowledge and Experience:<ul><li>Minimum two (2) years of experience in a Customer Support or Technical Services role.</li><li>Background in medical devices or general healthcare related support fields is beneficial but not required.</li><li>Associate’s degree or Certification providing proven knowledge of networking, computing, and hardware-software components preferred</li><li>High School Diploma OR General Education Development (GED) required.</li><li>Good knowledge of Microsoft office suites</li><li>Excellent problem solving and strong analytical skills</li></ul>Skills and Abilities:<ul><li>Excellent technical, organizational & client relation skills</li><li>Ability to multi-task with minimal supervision</li><li>Ability to work both independently and in team environment</li><li>Excellent customer service skills - includes both verbal and written skills</li><li>Able to lift 25lbs</li></ul>Salary and Benefits:<ul><li style="color: black;">Starting wage is $28.00/hr. </li><li style="color: black;">Insurance: </li><ul><li style="color: black;">Medical, Dental & Vision</li><li style="color: black;">Life & Company paid Disability</li></ul><li style="color: black;">Retirement Plan (401k): </li><ul><li style="color: black;">4% automatic Company contribution</li><li style="color: black;">Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary</li></ul><li style="color: black;">Paid Time Off: </li><ul><li style="color: black;">You can accrue up to 120 hours of PTO in your first year of employment</li><li style="color: black;">PTO increases based on years of service</li></ul><li style="color: black;">Employee Choice Holidays:</li><ul><li style="color: black;">32 hours additional paid time off, based on date of hire in the calendar year</li></ul><li style="color: black;">Paid Holidays:</li><ul><li style="color: black;">Eight (8) paid holidays per year</li></ul></ul>FUJIFILM Sonosite offers a fantastic compensation package, including benefits, and a 401k program.  Visit us today to learn more about our exciting technologies and how you can make a difference.  To apply and obtain further details regarding key responsibilities and experience requirements, check out our careers page at <a href="http://www.Sonosite.com/about/careers" target="_blank" style="color: #000000;" rel="noopener">www.Sonosite.com/about/careers</a>. To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.#CB#LI-MW

EEO Information:
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information:
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (ffss-hr@fujifilm.com or (425) 951-1200).

Two years in customer support or technical services; high school diploma or GED; associate degree or certification in networking/computing/hardware preferred; strong problem solving and Microsoft Office knowledge.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.&nbsp; &nbsp; &nbsp;<h2>JOB DESCRIPTION:</h2><div><div><div><div><div><div><div><div><div><div>Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:<ul><li>Career development with an international company where you can grow the career you dream of.</li><li>Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>An excellent retirement savings plan with a high employer contribution ·</li><li>Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.</li><li>A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.</li><li>A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.</li></ul>The OpportunityThis position is a field-based position based in Tacoma, WA in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.What You’ll Work OnWe are seeking a dynamic and results-driven Medical Device Sales Representative to join our team. In this role, you will be responsible for promoting and selling Abbott medical devices to physicians, medical laboratories, distributors, and hospitals within an assigned territory. Your efforts will contribute to the growth and success of our product lines.Key Responsibilities:<ul><li>Contact, visit, and educate clients and potential clients on the Company’s products, addressing any questions and concerns.</li><li>Build and execute business plans in partnership with management to identify, target, and develop new accounts.</li><li>Provide medical professionals with information and training on the use of Company products, including staff education, in-services, and technical troubleshooting.</li><li>Ensure all pertinent patient information is completed and forwarded to patient tracing when required.</li><li>Manage physical inventory within the assigned territory.</li><li>Collect and study information about new and existing products, monitoring competitor sales, prices, and products.</li><li>Analyze sales statistics, prepare reports, and perform required administrative sales duties, such as filing expense account reports, scheduling appointments, and making travel plans.</li><li>Attend trade shows and conferences to showcase new products and technologies, meet other sales representatives and clients, and discuss new product developments.</li><li>Prepare special analyses as required.</li><li>Stay current on developments in relevant fields of expertise.</li><li>Resolve and/or facilitate the resolution of problems, including identifying causes to prevent re-occurrence.</li><li>Perform related duties as assigned or required.</li></ul>Qualifications:<ul><li>Bachelor’s degree in a relevant technical field or equivalent.</li><li>Typically two plus years of sales or clinical support experience with proven experience influencing customers in a healthcare-related setting.</li><li>Aptitude to analyze and evaluate technologically complex devices.</li><li>Ability to work with and direct others effectively.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with medical device industry policies, operations, and procedures.</li><li>Documented record and/or aptitude for delivering sales/marketing information to influence customer decision-making.</li><li>Ability to establish and maintain good working relationships with customers, physicians, hospital administrators, government agencies, medical groups, and other sales representatives.</li><li>Strong verbal and written communication, negotiation, sales, interpersonal, and presentation skills.</li><li>Demonstrated working knowledge of frequently used personal computer programs and relevant applications.</li></ul>Preferred Qualifications:<ul><li>Experience with Abbott cardiac products.</li></ul>Apply NowLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter &#64;AbbottNews.</div></div></div></div></div></div></div></div></div></div>&nbsp; &nbsp; &nbsp;The base pay for this position is $43,900.00 – $109,200.00In specific locations, the pay range may vary from the range posted.     <h2>JOB FAMILY:</h2>Sales Force&nbsp; &nbsp; &nbsp;<h2>DIVISION:</h2>CRM Cardiac Rhythm Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<h2>LOCATION:</h2>United States of America : Remote&nbsp; &nbsp; &nbsp;<h2>ADDITIONAL LOCATIONS:</h2>&nbsp; &nbsp; &nbsp;<h2>WORK SHIFT:</h2>Standard&nbsp; &nbsp; &nbsp;<h2>TRAVEL:</h2>Yes, 50 % of the Time&nbsp; &nbsp; &nbsp;<h2>MEDICAL SURVEILLANCE:</h2>Not Applicable&nbsp; &nbsp; &nbsp;<h2>SIGNIFICANT WORK ACTIVITIES:</h2>Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment&nbsp; &nbsp; &nbsp;Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.     EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf     EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Direct Sales Representative - Tacoma, WA

Direct Sales Representative

Field-based medical device sales in Tacoma, WA; Bachelor's in a technical field; 2+ years healthcare sales/clinical support; strong communication and relationship-building.

Technical Support Representative Jobs in Bothell, WA, US | HiringCafe: every job on earth

Technical Support Representative Jobs in Bothell, WA, US

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