Explore 4 transportation management center tmc operations manager jobs from 3 hiring companies in New York, United States. Filter by remote, salary, experience, and company, then open any listing to apply.

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Transportation Management Center Tmc Operations Manager

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Transportation Management Center Tmc Operations Manager Jobs

Kapsch TrafficCom

Onsite

Remote

WSP is currently searching for a Transportation Management Center (TMC) Operations Manager!This position will be based out of Hauppauge, NYSummaryThese opportunities actively engage you in projects with our Mobility Operations Team and be a part of a growing organization that meets our client’s objectives and solves their challenges. This is a professional level position involving a variety of operational and management level duties.&nbsp; Responsibility for the daily operation of the INFORM control center falls in this category. Work is performed under minimal supervision and direction of the NYSDOT PM and includes:<ul style="padding-left: 72px;"><li>Performance of all INFORM traffic management functions is inherent to this position.&nbsp;</li><li>Oversight of training and management of approximately 25-30 employees including operators, H.E.L.P. dispatchers and inspectors.&nbsp;</li><li>Coordination of all activities on all shifts.&nbsp;</li><li>Serving as primary interface with NYSDOT and maintenance contractors for all operational outages and failures.&nbsp;</li><li>Coordinating the deployment of all portable variable message signs and developing message content.</li></ul>Your Impact<ul style="padding-left: 72px;"><li>Primary Tasks: Operations Management and Administration;&nbsp;</li><li>Training and Updating of Standard Operating Procedures (SOPs)</li><li>System Operations Leads/Shift Oversight; Systems Operations; Critical Transportation Incident Support Services; Transition&nbsp;</li><li>Keeps the NYSDOT Project Manager informed, on a daily basis, of all matters affecting the operations of the INFORM control center&nbsp;</li><li>On call 24/7/365 for emergency and/or operational problems&nbsp;</li><li>Attend meetings with the NYSDOT PM for purposes of relaying information&nbsp;</li><li>Create and distribute weekly and monthly reports as needed&nbsp;</li><li>Support special requests by the NYSDOT PM for gathering data and/or generating reports&nbsp;</li><li>Ensure all training materials are maintained and accessible to the System Operators&nbsp;</li><li>Coordinate daily schedules of the System Operators and ensures coverage is complete on every shift&nbsp;</li><li>Ensure all personnel are informed of special events affecting the INFORM system (e.g., special signing or roadwork)&nbsp;</li><li>Monitor and audit operator functions for accuracy and professionalism&nbsp;</li><li>Maintain all traffic signal and system maintenance files, coordinate all requests and or repairs of program “bugs” with the appropriate personnel&nbsp;</li><li>Draft memos, bulletins, requisitions, reports and other similar materials using general company guidelines&nbsp;</li><li>Monitor all On-The-Job Training (OJT)&nbsp;</li><li>Coordinate daily work with maintenance contractor, logs and administers Work Orders (WO) and payment requests</li></ul>Who You AreRequired QualificationsEducation and Experience&nbsp;<ul style="padding-left: 72px;"><li>Bachelor’s degree in a relevant field</li><li>Qualifying Experience: Candidates must meet all of the following conditions (5 years of qualifying experience may be substituted in place of a Bachelors’ degree):&nbsp;</li><li>Minimum 5 years of experience in managing a TMC type facility that operates a minimum of 50 instrumental lane miles.</li><li>10+ years of overall experience&nbsp;</li><li>Scheduling, administration, performance evaluation, hiring, employee relations, problem solving and leadership&nbsp;</li><li>Supervision of a minimum of 15 employees</li><li>Knowledge Skills and Abilities&nbsp;</li><li>Computer/Software – including MS Office applications, spreadsheets and databases&nbsp;</li><li>Personnel management&nbsp;</li><li>Public, internal and external relations (works well with internal, external and partner groups and individuals)&nbsp;</li><li>Mentor and training new staff, and able to respond to problem situations 24/7/365</li></ul>&nbsp;This hire is contingent upon client approvalWSP Benefits:WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.Expected Salary: $138,100 - $234,700WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of New York, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.#LI-MC1<h2>Company</h2><div><div>
 About WSP
 WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
 <a href="https://www.wsp.com/" target="_blank" rel="nofollow" style="text-decoration-line: none;">www.wsp.com</a>
 WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
 At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
 WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
 The selected candidate must be authorized to work in the United States.
 NOTICE TO THIRD PARTY AGENCIES:
 WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. &nbsp;Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.&nbsp;
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Transportation Management Center (TMC) Operations Manager

Bachelor’s degree; 10+ years overall experience; 5+ years managing a TMC facility; supervise 15+ staff; strong MS Office; leadership and problem solving; 24/7 availability.

:
GFT is seeking a Transportation Management Center (TMC) Operator to join our Practice or CBG Team in Albany, NY! This role follows a on site position, requiring regular attendance at our Albany, NY office. <div>We are currently offering the following positions for qualified candidates to fill current needs:<ul><li>Full-Time</li><li>Part-Time (21 hours a week/with benefits, flexible shifts)</li><li>Hourly (8-16 hours a week, flexible shifts)  </li></ul></div><div>GFT is consistently recognized for our high-quality work, but it is our culture of excellence and strong leadership that has allowed us to earn a solid reputation in the industry, delivering award-winning project solutions that build confidence, shape communities, and spark innovation.</div><div> </div><div>What you’ll be challenged to do:</div><div>A Traffic Systems Dispatcher/Operator and Data Collection is responsible for Traffic Operations situational awareness, data entry and monitoring a designated region, district and roadway for normal and emergency conditions to identify incidents, coordinate response and update status for DOT and Consultant management in a 24/7/365 environment, using various software, CCTV and Intelligent Transportation Systems (ITS).</div> In this capacity, the successful candidate will be responsible for the following: <ul><li>Situational Awareness: Understand what's happening on the State DOT road network in the Traffic Management Center (TMC). </li><li>Traffic Monitoring: Monitor traffic cameras to spot and respond to incidents quickly. Use CCTV cameras, congestion info from state and commercial sources, crowdsourcing apps like Google Traffic and Waze, and work with partners like Police and DOT. </li><li>Maintenance Dispatch: Dispatch DOT staff and contracted crews for routine and emergency road maintenance like fixing potholes, maintaining traffic signs, electrical traffic control devices, salting, and snow removal.</li><li>Road Closures: Proactively monitor road closures and notify DOT staff about any unauthorized closures. </li><li>Equipment Monitoring: Monitor field equipment, dashboards, and software/hardware used in the TMC and report any issues to DOT maintenance staff.  </li><li>Traffic Monitoring Tools: Use TMC equipment and software to actively monitor traffic  </li><li>Sign Deployment: Put up signing plans on DOT's Variable Message Signs (VMS) and Dynamic Message Signs (DMS).  </li><li>Real-time Monitoring: Monitor CCTV cameras, electronic signs, vehicle detection systems, incident reporting systems, and other systems to manage traffic  </li><li>Traveler Information: Ensure traveler information is communicated accurately and timely through DOT's channels.</li><li>Public Service Platforms: Verify the accuracy of traveler information on DOT's public service platforms and report any issues.  </li><li>Hotspots Monitoring: Monitor hotspots, smart work zones, and changes in road/lane alignments using CCTV cameras and other sources. Communicate with various stakeholders to get a comprehensive view of road conditions.</li></ul>

:
<div>What you will bring to our firm: </div><div><ul><li>High school diploma or GED required</li><li>Exceptional written and verbal communication skills in English.</li><li>Proficiency in communicating information over a radio system or network.</li><li>Expertise in using freeway management and other traffic control computer applications.</li><li>Strong ability to write reports and correspondence.</li><li>Effective coordination of real-time activities and priorities.</li><li>Strong interpersonal skills and the ability to work effectively within a diverse team.</li><li>Experience in handling calls, dispatching via radio or telephone, and communicating clearly and concisely.</li><li>Ability to multitask and thrive in a fast-paced environment.</li><li>Proficiency in using computers with Windows-based applications.</li><li>Flexibility to work alternate schedules and be on-call as necessary.</li><li>Familiarity with Regional DOT Interstates and local roadways (preferred).</li><li>Experience in public safety, emergency management, transportation dispatch, or related fields (preferred).</li></ul></div><div>Featured Benefits: </div><ul><li>Hybrid (in-person and remote) work environment.</li><li>Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.</li><li>Tax-deferred 401(k) savings plan.</li><li>Competitive paid-time-off (PTO) accrual.</li><li>Tuition reimbursement for continued education.</li><li>Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations</li><li>Incentive compensation for eligible positions.</li></ul> 

:
At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships – that’s why we’re the employer of choice for 5,000+ of the industry’s brightest engineers, planners, architects, inspectors, designers, and more. Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century’s experience, together we’re building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives. GFT: Ingenuity That Shapes Lives™ is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.Unsolicited resumes from third party agencies will be considered the property GFT. Location: Albany, NYCompensation: The range for this position is salary range is $21-25 per hour. Salary is dependent upon experience and geographic location. Core Business Hours: 7/365/24 Employment Status: Full-Time GFT does require the successful completion of a criminal background check for all advertised positions.

Transportation Management Center (TMC) Operator I

High school diploma; English communication; experience with traffic operations software; dispatch and reporting; multitasking; on-call flexibility.

:
GFT is seeking a PART TIME Transportation Management Center (TMC) Operator to join our Practice or CBG Team in Albany, NY! This role follows a on site position, requiring regular attendance at our Albany, NY office. <div>We are currently offering the following positions for qualified candidates to fill current needs:<ul><li>Part-Time</li></ul></div><div>GFT is consistently recognized for our high-quality work, but it is our culture of excellence and strong leadership that has allowed us to earn a solid reputation in the industry, delivering award-winning project solutions that build confidence, shape communities, and spark innovation.</div><div> </div><div>What you’ll be challenged to do:</div><div>A Traffic Systems Dispatcher/Operator and Data Collection is responsible for Traffic Operations situational awareness, data entry and monitoring a designated region, district and roadway for normal and emergency conditions to identify incidents, coordinate response and update status for DOT and Consultant management in a 24/7/365 environment, using various software, CCTV and Intelligent Transportation Systems (ITS).</div> In this capacity, the successful candidate will be responsible for the following: <ul><li>Situational Awareness: Understand what's happening on the State DOT road network in the Traffic Management Center (TMC). </li><li>Traffic Monitoring: Monitor traffic cameras to spot and respond to incidents quickly. Use CCTV cameras, congestion info from state and commercial sources, crowdsourcing apps like Google Traffic and Waze, and work with partners like Police and DOT. </li><li>Maintenance Dispatch: Dispatch DOT staff and contracted crews for routine and emergency road maintenance like fixing potholes, maintaining traffic signs, electrical traffic control devices, salting, and snow removal.</li><li>Road Closures: Proactively monitor road closures and notify DOT staff about any unauthorized closures. </li><li>Equipment Monitoring: Monitor field equipment, dashboards, and software/hardware used in the TMC and report any issues to DOT maintenance staff.  </li><li>Traffic Monitoring Tools: Use TMC equipment and software to actively monitor traffic  </li><li>Sign Deployment: Put up signing plans on DOT's Variable Message Signs (VMS) and Dynamic Message Signs (DMS).  </li><li>Real-time Monitoring: Monitor CCTV cameras, electronic signs, vehicle detection systems, incident reporting systems, and other systems to manage traffic  </li><li>Traveler Information: Ensure traveler information is communicated accurately and timely through DOT's channels.</li><li>Public Service Platforms: Verify the accuracy of traveler information on DOT's public service platforms and report any issues.  </li><li>Hotspots Monitoring: Monitor hotspots, smart work zones, and changes in road/lane alignments using CCTV cameras and other sources. Communicate with various stakeholders to get a comprehensive view of road conditions.</li></ul>

:
<div>What you will bring to our firm: </div><div><ul><li>High school diploma or GED required</li><li>Exceptional written and verbal communication skills in English.</li><li>Proficiency in communicating information over a radio system or network.</li><li>Expertise in using freeway management and other traffic control computer applications.</li><li>Strong ability to write reports and correspondence.</li><li>Effective coordination of real-time activities and priorities.</li><li>Strong interpersonal skills and the ability to work effectively within a diverse team.</li><li>Experience in handling calls, dispatching via radio or telephone, and communicating clearly and concisely.</li><li>Ability to multitask and thrive in a fast-paced environment.</li><li>Proficiency in using computers with Windows-based applications.</li><li>Flexibility to work alternate schedules and be on-call as necessary.</li><li>Familiarity with Regional DOT Interstates and local roadways (preferred).</li><li>Experience in public safety, emergency management, transportation dispatch, or related fields (preferred).</li></ul></div><div>Featured Benefits: </div><ul><li>Hybrid (in-person and remote) work environment.</li><li>Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.</li><li>Tax-deferred 401(k) savings plan.</li><li>Competitive paid-time-off (PTO) accrual.</li><li>Tuition reimbursement for continued education.</li><li>Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations</li><li>Incentive compensation for eligible positions.</li></ul> 

:
At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships – that’s why we’re the employer of choice for 5,000+ of the industry’s brightest engineers, planners, architects, inspectors, designers, and more. Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century’s experience, together we’re building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives. GFT: Ingenuity That Shapes Lives™ is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.Unsolicited resumes from third party agencies will be considered the property GFT. Location: Albany, NYThis is a Part Time positionCompensation: The range for this position is salary range is $21-25 per hour. Salary is dependent upon experience and geographic location. Core Business Hours: 7/365/24 Employment Status: Full-Time GFT does require the successful completion of a criminal background check for all advertised positions.

Transportation Management Center Operator

High school diploma or GED; English proficiency; experience with radio/ITS systems; ability to multitask in a fast-paced environment.

Kapsch is one of Austria&#39;s most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future. Overview: As the Project Manager for our Transportation Management Center (TMC) operations, you will oversee all facets of people management, project execution, ensuring seamless coordination of scope, schedule, budget, and personnel for four different TMC locations: Binghamton, Utica, Rochester and Hornell.Key Responsibilities:<ul><li>Client Satisfaction and Relationship Management</li><li>Project Staffing and Development acting as people leader. Lead and mentor a team of Project and Operations Managers in alignment with corporate policies.</li><li>Regional Coordination and Leadership: manage financial oversight and compliance within regional projects</li><li>Financial Management and Contract Oversight:<ul><li>Ensure timely monthly invoicing and collections, adhering to contract Key Performance Indicators (KPIs).</li><li>Manage project scope, purchase orders, and subcontractor relationships to drive account growth.</li></ul></li><li>TMC Operations and Technical Expertise:<ul><li>Demonstrate proficiency in TMC policies and operational procedures.</li><li>Provide expert guidance to clients and staff on operational best practices.</li><li>Collaborate with stakeholders to develop emergency response plans and traffic management strategies.</li><li>In the absence of the Operations Manager, you will assume responsibility for daily operations to maintain uninterrupted service.</li></ul></li></ul>Qualifications:<ul><li>Experience managing direct reports or acting as team lead with leadership, mentoring and coaching responsibilities</li><li>Experience in transportation management center operations</li><li>Experience working with New York government contracts or near by state agencies</li><li>Minimum of a four-year degree in management or transportation-related field and two years of professional experience; or six years of equivalent management operations experience</li><li>Experience fostering positive internal and external stakeholder relationships including client interactions and customer service</li><li>At least two (2) years of direct traffic management center project management experience most preferred</li><li>Willingness to travel up to 50% between four site locations: Binghamton, Utica, Rochester and Hornell and a valid New York driving license</li></ul>Join Our Team: This role offers a dynamic opportunity to lead and innovate within the field of transportation management, supporting critical infrastructure projects across our region.<ul><li>Solving complex problems that improve daily the lives of people around the world</li><li>Opportunity to work with cutting edge technologies in a high-growth industry</li><li>Career growth and development opportunities</li><li>Competitive salary range of 100K - 125K and excellent benefits including a no-cost medical insurance option for employee and eligible dependents, paid time off and 401K match</li></ul>At this time we are unable to provide sponsorship for this role and all applicants must be located and have working rights in the US and pass a background check.Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace.

Project Manager, TMC

Project Manager

Leadership experience; transportation management center operations; NY contracts familiarity; degree in management/transportation or equivalent; willingness to travel up to 50%; valid New York driver’s license.

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