Description

ROLE and RESPONSIBILITIES:

This position is responsible for providing exceptional guest service to all guests, employees, and third parties.

ESSENTIAL RESPONSIBILITIES:

• Always appear in proper uniform and look presentable when on the floor or at assigned area


• Assist in the stocking of supplies in counter area, display refrigerators, salad bar, and steam table neatly, accurately, and in a timely manner


• Inform kitchen staff in a timely manner when food quantities are low or special requests


• Display food within appropriate temperatures as per standards


• Maintain appropriate portion control and merchandising standards


• Keep display equipment clean and free of debris during meal service


• Clean tables, chairs, equipment and utensils


• Keep counter and floor in work or service area clean and free of debris


• Accurately explain daily menu items to customers


• Follow department policies and procedures


• Relay relevant comments received from customers directly to supervisor


• Comply with sanitary practices for food handling, general cleanliness and maintenance of kitchen and/or dining areas


• Pick up food items from serving bar or storage area. 


• Check orders to ensure that guests are receiving a complete and correct order


• Responsible for all financial transactions


• Perform other related duties, tasks and responsibilities as assigned

Qualifications

QUALIFICATIONS/SKILLS:

• High school diploma or equivalent


• Communicate well and convey instructions written and verbal


• Must work well in a team environment


• Ability to work independently and in a high-stress, fast paced environment


• Must be able to perform simple mathematical calculations 

OTHER REQUIREMENTS:

• Must be able to stand and exert fast-paced mobility for entire shift


• Must be able to frequently lift and carry food and other items weighing up to 25 pounds  


• Hours may be extended or irregular to include nights, weekends and holidays