The City of Topeka�s Probation office is seeking an organized and detail-oriented professional to join its team as its Office Specialist. This position provides complex administrative support to probation staff and plays a key role in managing the day-to-day operations of the office. Responsibilities include managing communication, maintaining records, assisting with scheduling, and providing excellent customer service in a fast-paced and occasionally stressful environment.
What you�ll do:
- Manage incoming calls, emails, and correspondence for the office.
- Maintain accurate and complete probation records and case files.
- Conduct research, verify compliance and provide reports as requested.
- Provide efficient and pleasant customer service to clients, members of the public, and colleagues.
The ideal candidate:
- Is highly organized with the ability to manage multiple projects and deadlines.
- Has the ability to remain calm and maintain a professional demeanor in difficult situations.
- Is customer-focused with excellent interpersonal and communication skills.
- Has the ability to multitask while maintaining a high level of accuracy.
Minimum Qualifications
- High School Diploma or its equivalent is required.
- Associate�s degree in office management, office technology or a related field is preferred.
- Two years of clerical experience is required. One year of supervisory experience is preferred.
- Must be able to pass an extensive background check and must not be registered on the Kansas child or adult abuse registry.
Minimum Entry Rate of Pay: $20.97 per hour
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The City of Topeka offers a comprehensive benefits package, including:
- Medical, Dental, Prescription and Vision Insurance
- Paid Life/Long Term Disability Insurance
- Generous Paid Vacation & Holidays
- KPERS 401(a) Retirement Plan
- (457) Deferred Comp Savings Plan
- Short-Term Disability Insurance
- Free Onsite Health & Wellness Clinic
- Free in-house Wellness Center and a full-service fitness facility
- Employee Assistance Program
The City of Topeka is an Equal Opportunity Employer.
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