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DIRECTOR OF QUALITY ASSURANCE
MUST HAVE HOSPICE EXPERIENCE
We want those looking for a career that focuses on their passion for helping people. Our team does amazing work that profoundly improves the quality of life of our patients and their families. Rediscover your passion for healthcare and the rewarding one-to-one patient connections that inspired you to enter healthcare to begin with.
Benefits
- Medical Insurance-Two health insurance plans (HSA or PPO co-pay) are available to choose from for staff with weekly scheduled hours of 32 or more as well as power weekend employees. Coverage is effective the first day of the month following employment.
- Dental & Vision-Dental and vision insurance are available to staff with weekly scheduled hours of 32 or more and power weekend employees. Coverage is effective the first day of the month following employment.
- Wellness Benefit - Many routine testing, exams, and immunizations are covered 100%.
- Health Savings Account - CHC contributes up to $500 per year at the beginning of the year.
- Flexible Spending Account - Able to deduct up to $2,000 (pre-tax) each calendar year for reimbursement of uninsured medical, dental, or visions expenses
- Employee Assistance Program (EAP) CHC provides an EAP to help non-PRN employees, their spouses and eligible children in coping with personal problems and stress. CHC will pay the cost of four counseling sessions per employee and eligible family members each calendar year. This is effective immediately upon employment. Employees may contact the EAP provider to directly schedule confidential appointments. The number of employees participating is the only information shared with CHC.
- Healthy Lifestyle Benefit- Employees who participate in CHC’s medical insurance are eligible for reimbursement of 50% of the cost up to $300 per calendar year for participating in the following: gym membership (single membership rates), weight loss counseling or education, organized exercise programs such as Zumba, Yoga or Pilates.
- 403B / Roth 403B- Employees regularly scheduled to work 20 hours or more per week are eligible to participate in CHC’s retirement plan following completion of their 90-day probationary period. Vesting is 100% upon enrollment. CHC will match at 25% the first $16,000 of the employee’s contribution annually.
- Accidental Death and Dismemberment Insurance- CHC provides one times the annual earning in AD&D insurance for staff with weekly scheduled hours of 32 or more as well as power weekend employees. This is effective the first day of employment.
- Life Insurance- Effective the first day of employment, CHC automatically provides life insurance equal to one time the employee’s annual salary or a minimum of $20,000 for power weekend employees and all staff with weekly scheduled hours of 32 or more.
- Employee Peer Recognition program
- Annual anniversary/retention bonus - Upon completion of each year of employment, CHC will give $100 per year with a maximum of $1,000
- Competitive Time Off- CHC’s paid time off (PTO) policy provides employees with flexible earned time off for vacation, illness, personal matters and other reasons. Staff with weekly scheduled hours of 32 hours or more are eligible to accrue PTO.
Responsible for coordinating and overseeing all aspects of the Agency’s quality assurance program, patient medical record, and infection control program. Other areas of responsibility include supervision of employees within the QA Department.
- Accountable for the coordination and completion of quarterly chart audits.
- Oversees the audit process for regulatory and Agency compliance.
- Identifies problematic areas, evaluates, and implements resolve through the QAPI process.
- Assists the Documentation Nurse as needed.
- Responsible for OBQI and OBQM reports.
- Participates in the nursing leadership on call rotation schedule related to clinical issues.
Medical Records:
- Ensures accuracy of content of patient medical records.
- Obtains information for regulatory surveys and ADR requests.
- Supports the Agency through any State and Federal Survey processes.
- Maintains accuracy and revisions of clinical forms as necessary.
- Responsible for and ensures OASIS compliance.
- Oversees the review, correction, and transmission of OASIS information.
- Coordinates storage and destruction of confidential documents.
Infection Control:
- Responsible for maintaining and tracking employee exposure occurrences and ensuring appropriate employee health and OSHA records are maintained.
- Responsible for review and update of the Exposure Control Plan at least annually, and whenever necessary to include new or modified tasks and procedures.
- Facilitates Agency infection control efforts through the Infection Control and QAPI processes.
Supervision:
- Participates in the selection, hiring, and termination of staff.
- Demonstrates support for Agency policies and ensures staff compliance.
- Maintains knowledge on state and federal rules and regulations.
- Conducts department meetings.
- Supervises employees by maintaining performance notes, giving required performance evaluations on a timely basis, and initiating progressive disciplinary action as needed.
ADDITIONAL FUNCTIONS:
- Committed to Agency resolution against fraud and abuse.
- Knowledgeable in hospice philosophy and state and federal rules and regulations.
- Arrives to work and meetings on time and ready to work.
- Respects confidentiality of patients/families and other Agency employees.
- Attends educational meetings/conferences for professional growth as required.
- Sees change as an opportunity and maintains a level of flexibility, which allows for adaptation to new ways of performing.
- Follows directions and policies that allow for an organizational commitment to working under time pressures without sacrificing quality.
- Performs other duties that may be assigned.
JOB REQUIREMENTS:
Possess the following abilities:
- Speak in ordinary conversational tones utilizing the English/American language
- Hear ordinary conversations
- See with the visual acuity necessary to perform the Essential Functions listed in this Job Description
- Have simultaneous use of hands, wrists, and fingers (example: writing, typing, data entry)
- Maintains a current driver’s license.
QUALIFICATIONS:
- Maintains current RN licensure in Indiana.
- Minimum of four years' experience in quality assurance and certification preferred.
- Experience with OASIS and ICD coding preferred.
- Possesses strong organizational and communication skills.
- Supervisory experience.