Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Executive Assistant will provide strategic, high-level administrative and operational support to the Consumer Lending Enablement Executive and team. This role also supports cross-LOB and enterprise work including partnerships with leadership teams, senior stakeholders and employee networks – specifically HOLA, by preparing materials and ensuring alignment of key deliverables. The Executive Assistant will play a critical role in enabling the Executive to lead effectively, removing friction from day‑to‑day operations and ensuring high‑quality execution across all responsibilities.

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

• Strategic Executive support
• Complex Calendar, Communication and Stakeholder Management
• Cross-Team, Region and -LOB coordination
• Document and deck preparation
• Solves problems, resolving issues independently to remove friction for the Executive’s Day
• Budget & Expense Management – managing reimbursements, expense reports and budget tracking
• Travel and event planning – coordinating regular leadership meetings, travel/market visits and offsite leadership meetings
• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment
• Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner
• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member
• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Required Qualifications:

• 3 – 5 years administrative support
• Experience in a fast-paced environment
• Experience coordinating across organizations and lines-of-business

Desired Qualifications:

• Home Lending understanding
• 1-2 years business support
• 1 year project management

Skills:

• Executive decision‑support readiness – able to anticipate what you need for meetings, prep, and follow‑ups.
• Understanding of enterprise priorities – ability to align scheduling, prep materials, and communications with key business objectives.
• Analytical thinking – can distill information, summarize decks, and escalate what matters.
• Quality control mindset – notices inaccuracies, gaps, and inconsistencies before they reach you or your peers.
• Document and deck preparation – strong PowerPoint, Word, Excel; can polish materials for senior audiences.
• High confidentiality – handles sensitive topics (people, strategy, financials) with absolute discretion.
• Technology fluency – Mastery of Microsoft 365 including Outlook, Teams, SharePoint, Excel and PowerPoint
• Adaptability - thrives in fast‑moving, ambiguous environments
• Forward-looking mindset – anticipates needs before they arise

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Problem Solving
• Research
• Facilities Management
• Office Administration
• Oral Communications
• Recording/Organizing Information
• Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40