Proof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to crafting creative culinary creations. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, & more.
We are seeking a knowledgeable, organized, and hands-on Senior Director of Operations. This position will be the point person to the clients and internal events team. In this position, you will play a critical role in the success of our business by overseeing the preliminary planning, onsite execution, and end of tournament conclusions for events throughout the year. This position requires travel, knowledge of food service operations, and experience in high volume Sports & Entertainment catering.
Essential Duties:
- Plan, manage, and direct the food & beverage services at multiple events typically generating $20M a year in revenue with the goal of meeting operating and financial goals, client objectives, and customer needs.
- Tournaments can include concessions, premium hospitality, and catering business.
- Oversee a management team of 16+ and up to 150 hourly employees.
- Lead meetings and have continuous open lines of communication with the sales, staffing, management, and culinary team in preparation for each event.
- Be the main point of contact for the client and nurture the existing relationship.
- Facilitate planning and requests with vendors such as water, gas, electrical, portable services, transportation, equipment, and deliveries.
- Assist with the purchasing of items in accordance with the menus, updating the P&L, utilizing payment systems (SageAPA), and tracking deliveries.
- Provide input and strategy to tournament liaisons in regards to building effective service and catering lay outs and tent designs at each venue throughout the golf course.
- In partnership with Finance, create and manage a budget to optimize financial performance and operational productivity.
- Travel to all events in a comfortable timeframe to ensure all preparation work is monitored and within the scheduled timeline.
- Manage compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
- Ensuring all financial reporting is completed in a timely and accurate manner
- Driving shrinkage prevention efforts to minimize financial risk to the business
- Leading continual operational improvement planning
- Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
- Reviewing financial reports and developing action plans to best achieve business goals
- Assist with processing invoices, paying vendors,
- Proactively coaching and motivating team members to deliver their best
- Identifying opportunities and driving continual improvement in our location operations
- Building a strong partnership with locations partners
- Working with regional and Home Office leadership to drive innovation and best practices at the location
- Delivering against our financial goals and budgets
Performs other related duties as needed.