Description
Timberhouse Club is building something intentional; an experience rooted in thoughtful connection, strong design, and a clear point of view. We’re looking for a Membership Coordinator who can help bring that experience to life through a highly organized, detail-driven approach to member engagement.
This role sits at the center of the membership journey; owning the coordination of key touch points , supporting prospect flow, and ensuring every interaction feels considered and seamless.
What You’ll Do
- Maintain and manage CRM with accuracy (prospect data, notes, status updates)
- Coordinate scheduling for founder dinners and 1:1 meetings with prospective members
- Track RSVPs and manage follow-ups with consistency and timeliness
- Distribute membership materials (agreements, one-pagers, supporting documents)
- Prepare pipeline reporting for leadership review
- Manage referral intake and conduct initial screening of prospective members
What We’re Looking For
- Highly detail-oriented with strong follow-through; no loose ends
- Polished and professional communicator (phone, email, in-person)
- Comfortable working in CRM systems; strong technical fluency
- Proactive—anticipates needs and solves problems before they surface
- Responsive and reliable; able to turn requests quickly and accurately
- 1–2 years of experience in an administrative or sales support role
Experience That Translates Well
- Luxury retail or hospitality administration
- Private club or country club front desk
- High-end real estate coordination
- Concierge or guest services roles
- Executive assistant support to senior leadership
Why This Role
This is an opportunity to be part of building a membership community from the ground up. The role offers exposure to leadership, direct involvement in shaping the member experience, and a clear path to grow within the organization.
Why you'll want to work for MML:
- Competitive Salary + Bonus Potential
- Beverage Education Reimbursement
- Paid Time Off
- MML Property Discounts (Hotel, Restaurant, Retail)
- Fitness and Health Benefits
- Medical, Dental, Vision, Disability, Life, and Pet Insurance
- Retirement Benefits
- Parental Leave
- Advancement and Promotion Opportunities
- Community Service Opportunities
If an offer is accepted for this position, a comprehensive background check will be required, which may include verification of employment history, education credentials, and criminal records.
MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected status. All hiring decisions are based on job-related qualifications.