Nova’s guiding purpose is to create concepts where intentional ingredients, genuine hospitality, exceptional craft, and lighthearted play can converge. We innovate unique, layered experiences that nourish people, nurture talent, and serve the communities we call home.
We are looking for a high-caliber, motivated hospitality professional who is driven and passionate about extraordinary guest service, the success of the restaurant, and who always strives to be better. The General Manager of Food & Beverage Operations participates in and fosters an engaging leadership team. We constantly identify where we can leverage our passion and purpose to achieve success.
What to Expect
- Oversees and directs the seamless running of day-to-day operations
- Supports the delivery of outstanding guest service while ensuring that all financial and statutory requirements are met
- In cooperation with key stakeholders, develops and implements a strategy for operational management and development, meeting agreed organizational performance plans within agreed budgets and timeframes
- Manages and controls department expenditure, staying within agreed budgets and being cognizant of P/L for the venue
- Administrative responsibilities, including P&L analysis, maintaining budgets, costs of goods, labor costs, expenses, overtime, inventory, and customer feedback
- Communicates regularly with key stakeholders regarding venue performance and operations
- Ensures maintenance and cleanliness of the restaurant with a specific focus on departmental health department food standards, OSHA, Fire & Life Safety Regulations
Leading the Team
- Be passionate about hospitality, food, and beverage
- Demonstrate care, listening, clear direction, and collaboration every day with the team
- You must have a skill set to engage, mentor, and energize a diverse team
- Expert in situational leadership and moves fluently between styles
- Know how to and embrace leading with gratitude
- Proactively involved in the selection, development/performance and separation of team members
- Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and all aspects of performance management of team
- Partners with BOH management to ensure operational and service expectations are defined and delivered
- Champion and adhere to all Company standards and policies
- Conducts meaningful daily preshifts for all FOH team members
- Maintains team morale, addressing any and all issues with care and efficiency
What We Offer
- Competitive salary and bonus program
- Medical, dental, and vision benefits
- A collaborative leadership team and opportunities for growth
- Parking and additional company benefits
Desired Qualifications
- Minimum of five (5+) years of high-volume restaurant management experience
- Proven knowledge of commonly used concepts, practices, and procedures in a restaurant is required
- Extensive understanding of guest service and the importance of the guest experience
- Proven ability to accurately calculate P&L and implement spending changes is required
- Must have flexibility and be adaptable to all types of changes
- Must be polished, professional, friendly, dynamic, and able to multitask
- Proven ability to coach and mentor
- Must be able to create fun and ease in a fast-paced and stressful environment
- Must have strong communication and interpersonal skills to deal effectively with all types of business contacts
- A valid TABC Certification/Food Handler Card is required and must be obtained before entering this position
- Seeking a local candidate or soon-to-be local in the Austin area