Careers At Russell Creek Pet Clinic & Hospital

Stetson Hills Animal Hospital is seeking an outgoing? Client Service Representative?to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with 10-hour shifts and availability needed Mondays, Wednesdays, Thursdays and every other Saturday.

Full-time benefits and compensation**:

• Compensation: $17-19 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is required
• ezyVet experience is a plus
• Proficiency in the following skills:
  
  • Client Communication
  • Patient Scheduling

About Stetson Hills Animal Hospital:

We are a well-established, high-quality general practice with a fast-paced atmosphere, focused on exceptional medicine and client care. We boast an enjoyable working environment with great leadership and excellent support staff. Our practice values teamwork and communication and understands that achieving the best quality of care means taking care of our team.

At Stetson Hills Animal Hospital, our commitment is to provide quality veterinary care throughout the life of your pet in a professional, friendly, and stress-free environment. As a Fear Free practice, we prioritize minimizing stress and anxiety for both pets and their owners.

Our team welcomes a wide variety of animals, including dogs, cats, rabbits, ferrets, pocket pets, reptiles, and amphibians! Whether it�s a bearded dragon, tree frog, or furry friend, we strive to provide exceptional care for every patient.

To learn more about our practice, visit https://stetsonhillsanimalhospital.com/

*To determine specific pay Company will consider the following factors: the applicant�s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.