Careers At Crossroads Animal Hospital

Startz Veterinary is seeking a Customer Service Representative to join our reception team! Our client care team serves a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

This is a Full-Time position. The schedule is 4 weekdays (8-hour shifts) and rotating Saturdays.

Full-Time Benefits and Compensation**

• Compensation: $14-$16 per hour, for each hour worked*
• Health Package: Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Long-term professional growth
• And more!!

Minimum Qualifications and Skillset:

• 1+ years of Customer Service experience required
• Previous veterinary experience is highly preferred
• Experience with Avimark a plus!
• Proficiency in the following skills:
  
  • Computer skills
  • Client service
  • Conflict resolution

About Startz Veterinary

Startz Veterinary is a full-service animal hospital dedicated to providing both routine and emergency care, including medical, surgical, and dental services. We are committed to delivering compassionate, high-quality veterinary care using advanced techniques and a gentle, personalized approach�treating every pet as if they were our own.

In addition to our clinical services, we offer educational resources to help pet owners stay informed about preventive care, nutrition, and overall pet wellness. We believe that informed pet parents are key to long-term animal health. Nestled in the scenic Texas Hill Country, Canyon Lake is known for its beautiful landscapes, outdoor recreation, and welcoming small-town charm. With its crystal-clear lake, hiking trails, and proximity to both San Antonio and Austin, it�s a wonderful place to live and work for those who enjoy nature and a relaxed lifestyle. Apply today to join our team!

If you�re reliable, compassionate, and experienced with animal handling, we�d love to hear from you!

#SPO

*To determine specific pay Company will consider the following factors: the applicant�s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.